WARNING!!!!!
If I could give this place a lower rating I would. Even though the pizza is good, the service is so bad. Every employee has an attitude. Every experience I've had the staff is rude. They stand around and watch you wait, never asking if you need help. When they attempt to help they act like they are really inconvenienced.
My last experience was a complete nightmare. I ordered online. They gave my order to someone else. Then after they outright lied to me and told me my order was not at their location, it was at the Taste of the Market (which is the name of the entire market where they're located). I later had to ask another vendor if I was at the right place and they directed me back to Hawt Pizza, where the staff told me they gave my order away to another customer.
Then proceeded to look through the trash for my ticket that showed my initial order, and at that point after reluctance and attitude they started to make my order which took another 45 minutes because they took other people's orders in line before mine, and they were upset that they had to make the order.
I wrote this same complaint to the manager and nothing has been done to resolve this issue.
This is the third time I have ate at this pizza place, and everytime it's attitude and a...
Read moreHawt Pizza Co is a pizza restaurant that offers a wide variety of high-quality pizza, with a focus on unique, creative toppings and a creative atmosphere.
One of the things I appreciate about Hawt Pizza Co is the quality of their pizza. They use high-quality ingredients and make their pizza with care and attention to detail, resulting in a delicious and satisfying pie. They also offer a wide variety of unique and creative toppings, making it easy to find something for every taste.
Another great thing about Hawt Pizza Co is the atmosphere of the restaurant. The decor is modern and trendy and creates a fun and casual atmosphere. The staff is friendly, knowledgeable and happy to make recommendations or accommodate any dietary restrictions.
Hawt Pizza Co also offers a good selection of beer, wine and cocktails to complement your meal. They also have a mobile app and a rewards program, which encourages customers to come back and try new flavors.
In conclusion, I highly recommend Hawt Pizza Co for anyone looking for a delicious and unique pizza experience. It's definitely worth the visit and I give...
Read moreHi I went to Sawmill market and had placed an order with you guys. Waited for 30 minutes for my order went to go check on the order and was rudely told the buzzer will go off when it was ready. After seeing others who ordered after us and waiting over 45 min I went back and they could not find my order after I refused to be told it will be ready when it's ready and the buzzer will go off. They found the order was lost and my order was never found. I asked for a refund and only got back what I ordered for and did not receive my 5 dollar tip back based on my credit card app. I went back and was rudely told again it will take days to get that back which based off the attitude I guess I'm supposed to know this. The girl working there not at the register and slim figure is not pleasant and very rude. For better customer service you need someone who can speak kindly to patrons especially when you are in the wrong and should have got my order for free for the attitude and your screw up. Next time advise checking the orders when customers come up cause this could have been cleared up...
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