PJ's Coffee — Restaurant in Alexandria

We had to wait for them to open. Arrived at 5 a.m., but they were closed, which surprised me bc they are a coffee house. They don't open until 5:30 am. Then my husband went in to order, we were the 1st there, & 2 other cars went thru drive-thru & my husband came out way after the 2 vehicles had already left the drive-thru. I know drive thru times are faster & coffee takes a bit to make but it was quite a big difference in time. Ordered a mocha velvet ice w shot of espresso. The prices on the drive-thru menu were not correct (we were going thru the drive-thru until we found out it wasn't opened) bc they charged us more for the espresso shot than was posted. Just a small w the shot was almost $9. I got mocha bc depending on the place, caramel can be too sweet & depending on the place, espresso shots may not be that strong. Well, let me tell you, that was not the case. Their coffee is strong, which is good, but my drink was very bitter. I'm not complaining about that, it was my 1st time here so I'll just know next time I order bc baby, they don't play w...

I understand now why places (restaurants in particular) don't last in Alexandria....the people who leave such terrible reviews about their "feelings" irk my soul. I gave 5 stars just for that.

I've only come here a handful of times but your coffee is equal to any other coffee place in this town. Service is delightful and prompt. And i absolutrly love the croissants!

My only critique was that when I came in and sat for a little, the manager (a lady) was quite abrasive and verbally unkind to the staff....should not occur in front of customers....if there is an issue with staff...please call them to the back and have the discussion there. Micromanaging will cause good employees to quit and you will wonder why turnover is so high. It's rarely the staff....almost always management.

But overall I had a good experience and would recommend...

It gets an extra star due to the location and drive thru. But if there were another coffee shop in this part of town with a drive thru, it would put this shop to sleep. It’s never consistent. I can order the same coffee 4 times in a day and it’s never made the same nor tastes the same. The app has no way to customize your drink which is a downgrade from the other coffee shop in town that won’t be named. I went in twice to get drinks and I have never seen a crew of employees be so scared of a manager(?). They were laughing and smiling and as soon as a man in scrubs came out of the back the whole atmosphere just changed. It was super odd. Today is my last straw of not having a drink taste like it did before or even good because the coffee is burnt...