Little Caesars Pizza — Restaurant in Alhambra

HORRIBLE CUSTOMER SERVICE!! INCOMPETENT STAFF!! ABSOLUTELY WORST EXPERIENCE!!! Due to the challenging circumstances affecting many of us, I reached out seeking clarification regarding coupons desperately needed to help provide for my family. To my dismay, my simple inquiry was met with such utter confusion that it only added to my distress. I was counting on the discount to make ends meet, yet the individual on the other end of the line displayed a level of rudeness and lack of assistance that left me utterly disheartened. Their complete disregard for my predicament, coupled with a noticeable absence of empathy, underscored a severe deficiency in customer service. They proved utterly useless, unable to provide guidance on utilizing the app or even honor the coupon in person. Not to mention the baffling deficiency in offering a complaint email or phone number, as they claimed the franchise setup made it impossible for me to voice my dissatisfaction. The absence of any means to voice my grievance, be it through email, phone, or website, is downright unacceptable, leaving me seething with indignation.

I found myself waiting in the store for a staggering 28 minutes before finally being able to have a word with a manager. The treatment I received not only as a customer but also as a member of the local community and a fellow human being left me feeling not just neglected but outright...

We used to be able to sit down and wait, pre pandemic. I guess what baffles me is the smaller, cramped space in front of the counter, for waiting for your pizza to be ready. However, if these are adjustments that were necessary, due to the pandemic, I completely understand. If you are claustrophobic at all, I suggest waiting outside if there are more than 4 people in line, waiting for their pizza, or you can try ordering online for pickup. The pizza pods are a great convenience.

So, even though I miss the way it used to be, I love love love the fact that they have pizza pods for our pickup orders. Ordering online is awesome and convenient. And my order was ready ahead of the scheduled time I was given, & my pizza was maintained hot and fresh. Not bad for an evening picnic dinner with my daughter. No hassle service, for sure, and mounds of deliciousness are what made our evening picnic that much...

I came during hot and ready ordered two " hot and ready " pepperoni pizzas and was told seven minutes and waited 18 minutes for two not hot and ready pizzas I asked for the Boss and some twenty year old guy says can I help you and I asked why I waited 18 minutes for a hot and ready and says sorry we're busy and I said maybe instead of taking orders turn around and get the cooked orders out he say we busy and I said busy taking orders well can I have some of the free cookies and he turned around and grabbed one bag at dropped it on my box at that point he made his point I'm busy and I don't care how you feel one package of cookies said it all I will order pizza hut thank you for asking why I don't...