I recently had the pleasure of dining at Panda Express in Allen, TX, and I must say it was an exceptional experience from start to finish.
The moment I walked in, I was greeted by the warm and inviting aroma of delicious Chinese cuisine. The staff members were not only friendly but also incredibly efficient, ensuring a smooth and quick ordering process. The menu offered a fantastic variety of options, catering to both traditional Chinese flavors and those with a more contemporary twist.
I opted for the Orange Chicken, Beijing Beef, and the delectable Honey Walnut Shrimp. Each dish was a symphony of flavors that left my taste buds dancing with joy. The Orange Chicken had the perfect balance of sweetness and tanginess, the Beijing Beef was savory with just the right amount of spice, and the Honey Walnut Shrimp was a delightful blend of crispy and succulent.
What truly stood out to me was the freshness of the ingredients. The vegetables were crisp, and the meats were tender, showcasing a commitment to quality that is not always easy to find in fast-casual dining. The portions were generous, ensuring that I left with a satisfied appetite.
The dining area was clean, well-lit, and thoughtfully designed, creating a comfortable atmosphere for enjoying a meal. Whether you're dining in or taking your order to go, Panda Express in Allen, TX, delivers an experience that goes beyond just a meal; it's a culinary journey.
The prices were reasonable for the quantity and quality of the food, making it a great value for the money. The staff's attentiveness to cleanliness and customer satisfaction further elevated the overall dining experience.
This Panda Express has earned its five-star rating in my book. If you're in the mood for delicious Chinese cuisine that doesn't compromise on taste or quality, this is the place to be. I left with a smile on my face and a promise to return for another round of culinary delight. Kudos to the Panda Express team for consistently delivering...
Read moreThis message is for the Manager of the 340 East Stacy Road location in Allen. The last 3 times we've ordered here, it's been an epic disappointment! After getting home with only parts of our orders and having to make due with the items we were fortunate enough to get (whatever the drive-in attendants chose to put in our bag) NO ONE wants to go back up there, once you're home. Yes, you get the things that were left off, but the rest of your stuff at home is cold when you get back. Unacceptable! BTW, I'm NOT speaking of little, picky, BS things. When there's NO Teriyaki sauce for your Teriyaki Chicken (YES, I swear!!!), basically, no Orange Sauce for your Orange Chicken, no Super in the Super Greens, no egg or spring in the rolls (YES, they've been left out SEVERAL times), and of course, no sauces that I asked for. Additionally, ONE (YES, only one!) fortune cookie for 2-4 entrees! Talk about "bad luck!!!" I'm wording it this way to make a point! I was so upset, after this happened repeatedly, that I drove back up there and asked why my orders were consistently wrong. This was when the game changed...the day I met a sweet angel named "Victor." MANAGEMENT NOTE: Let me tell you that this kiddo is the epitome of Customer Service and should be training your entire company on Successful Behavior and how to properly interact with Customers! I'll also give a huge shout-out to Victor's Parents for raising him the way they did. He is so kind, personable, and very relatable. He ensured that everything was right with me before I left. He also apologized profusely, even though it was NO fault of his. He took one for the entire Panda Express Team. Victor is the ONLY reason we will give this place another try. He is your front man, problem solver, and I pray that he's a stockholder. If he wasn't before, he should be now. Thank you to Victor for making everything right for us. Your kindness and professionalism are extremely...
Read moreThis is by far the most inconsistent fast food place I have EVER been to and because of how close they are to me...I visit a lot. I have NEVER left a review but now I had the last straw break and going to write each time something goes wrong. I had 2 cars in front of me at 5pm on Monday Jan 9th 2023. Waiting at the speaker to order.... Nothing.... 1.... 2....3.... Min later.... Nothing.... Both cars in front of me finally leave they have their food.... So I pull up to the window where I think a young teen aged boy... maybe Cody? Greeted me. I told him no one spoke to me at the speaker and he said "sorry we are under staffed and we are doing shift change right now." shift change? It's now 5:05pm isn't this your business time? He agreed and said "your right it's not smart" he also told me I could not order at the window in my car and had to drive around and wait back in line to order. Ummm NO I'll go somewhere else that's ridiculous! This is the worst place! They have been out of rice before.... Been out of over half the entrees also multiple times. If you decide to go here be prepared to go Somewhere else because they most likely will be out of something or make you mad with the slow wait time in the drive through. The owner and manager have to be the laziest people and don't care Bc it's not run well at all. Shame on management or the lack of!
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