James Avery Artisan Jewelry — Local services in Allen

I went to James Avery yesterday to get some rings I had been eyeing since I no longer live in TX. Moments after I walked into the store, Clair came from behind the counter to ask me if I needed any help. I was only looking for a ring with TX on it somehow. She promptly took me to the case that had those rings, and kindly let me know that their most popular rings were also in that case. I found 3 rings I was interested in and went to the counter to get my fingers sized and try on the rings. Clair knows her stuff!! She quickly guessed my sizes, confirmed them with their tool, and found my sizes of the rings for me to try on. It took a bit of trying on and passing on 1 of the rings, but she had a smile on her face the whole time and was incredibly friendly. Once I decided on my rings and which size felt best, Clair began boxing/ bagging them. I live in Los Angeles now, and have been longing for something that reminds me of home. I’m really glad that Clair was at the store yesterday and was able to help, as she was instrumental in making sure I got whatever I wanted. We’re still in the middle of pretty crazy times, so it was very nice to have an overwhelmingly positive...

I recently bought a necklace at this location and had a great experience so I sent my fiancé here to get me a charm bracelet. After 15 minutes of the store clerks helping only the people that came in after him, someone spoke up and said “I don’t think that young man has been helped yet” and an employee told him “If you’d like to browse we prefer you do it online.”

My fiancé called me and said he felt like Julia Roberts in Pretty Woman. Like yall we have money to spend here but never mind. Regardless of how people look and dress I’d prefer yall to serve us...

I have multiple James Avery rings but never been in store before. I decided to go in today to see how the charm bracelets look on my wrist. Well, Margie and Tianna were AMAZING!!!! Tianna was so helpful from the second I walked in the store, she showed me my options and she’s sooo nice, informative and sweet! I went to check out and Margie explained the care of the bracelet and all of the ins and outs of what to do and what not to do. I will recommend this store time and time again. It was such an amazing experience. These two girls are the reason I...