Cicis Pizza — Restaurant in Amarillo

Went there food was good. The problems I had was when I went there was 3 young guys. 1 looks to be of driving age and the other 2 were younger. They went in directly before my wife and I. We went in and there was a line of about 8 people. They just walked on by. Then they sat right next to our table and was making fun and saying rude things about everyone that went up to get food. I overheard them talking about my wife and I also. My wife asked me not to say anything. Then they were obviously friends of the girl working the register cause she kept coming over and talking to them. She even was laughing when they would say stuff about the other customers. Really unprofessional. To have my wife being talked about in a sexual manner was really...

For years, I could walk into any Cici's in any city and know that the customer service would be amazing. Multiple people would greet you and at least one person would ask if there's a certain kind of pizza you are looking for on the buffet. Those days are long gone. I've been to this particular Cici's about 7 or 8 times, and while no one was ever disrespectful or rude to me, I get the sense that customers are kind of an inconvenience for most of the employees at this location.

When the pizza is fresh, it tastes great, but a lot of the pizza on the buffet seems like it's been left out for quite some time.

I will say that the place was clean every time I went, but then again, almost every time I went, there seemed to be more employees...

It was fair to middlin' pizza. The BBQ chicken, while it had a nice taste, was unappetizing to look at. My husband & son both said Cici's crust has changed & not for the better. I was not impressed with their pepperoni pizza. Tasted bleh. The buffet line does not flow smoothly. Salad bar is on one end of the buffet & pizza on the other end. Plates are in the middle, meaning if you want to fix your salad immediately after paying, you have to pass the salad bar, get your plate, then backtrack to the salad bar. Not very guest friendly. In addition, the music was booming loudly and with heavy bass. One of the staff said they had no idea how to either lower the volume or change the bass. C'mon! How hard is it...