Farmer Boys — Restaurant in Anaheim

Was there today. Nothing special. Okay service, relatively good food. It felt like employees are doing their bare minimum and quiet quitting and doing just the needful.

Well I got a story to share. Allow me.

In the opening of Sun Tzu's Art of War, the dude takes all the women in king's court and gives them instruction on the art of solidership.

As soon as the Sun Tzu gives command, the women starts giggling and just horsing around.

Then Sun Tzu bows and tells the king: "My apologies. Even if the teacher explains the instructions and the soldiers don't follow it, the fault is the instructor's as the instructions were not made clear."

Then he asks the king to order them to be beheaded.

Again, Sun Tzu walks up to the front and gives the instruction.

This time on cue and command, when Sun Tzu says to move right, they all move right in unison. When he tells them to move their fans, they do so in clockwork fashion, mechanically, and to the point in a dance of unison and tai chi.

They become absolute killers.

The symbolic point is this much clear.

If someone walks in and the cashier is not greeting them, making her feel welcome or at home, or friendly - after all he is guest! or as they say in Bengali "Otithi Narayan" or rather "The guest is god" then it must be up to the employer. Something must be wrong. You are not treating your staff rights who puts food on the table, ergo in your mouth.

However...

However.

Even if after giving so much love, opportunities, raise, bonus, understanding, scheduling, hours and just plain compliance the employees don't appreciate it or take it for granted - then every single one of them needs to be fired. No exceptions.

Are you kidding me? We have a business to run. We can't be bothered if Your Highness is in not a good euthymic mood, today.

If I can jump up the bed leaping in joy what a GIFT it is to be alive for another day, so can others make accomodation.

When I was a security guard once, the property manager showed up without notice. I was eating in my car, my shirt full of stains and untucked and as the gentleman extended his hand, to his wry notice he noticed that my hand was full of grease.

I have come a long way since then and have full self-respect. But if it was upto me I would fire myself too. Zero tolerance. That's how we run business.

Empathy and understanding has its limits if employees take it for granted and don't appreciate.

Look at Starbucks. Don't the baristas work hard? They get a lot of flak for their wokeness and liberal agenda, but boy. They still muster enough strength, decency, and courtesy to give a first-class Lamborghini service whenever you go through which makes your day. White girl and all. Be it so it is the coffee doing the trick.

Finally, in my random opinion, I feel Farmer's Market is a little fuddy-duddy for the new generation. "Baroque" vibe out, minimalism is in. Heavy out, light is in. Old fashioned decor and ambience out, Denny's minimal light model is in.

I do believe Farmer Boys as a whole needs a complete refurbish to keep up with the times. By the way the location was clean and the toilet was spotless in the morning.

But that is just up to me. If the business is doing good, then fine.

If not, I just gave one page written summary that y'all pay focus group studies to do so.

Heck, might as well get paid.

Namaste

tl;dr : Employees need to show a little bit more gratitude to the people who provides them opportunities and food on the plate reflecting in their serice.

And if the employees are reading this, I will say it flat out. World doesn't owe...

BIRTHDAY MONTH=BIRTHDAY COUPONS=HAPPY RODNEY

Free Breakfast Entree, Burger, Sandwich or Salad for Rewards Members

Farmer Boys has always been a solid burger & sandwich shop. So, as my birthday rolled around, I looked forward to redeeming my birthday promo at a Farmer Boys location I haven't previously visited.

Farmer's Burger- 2 beef patties, bacon, smashed avocado, 2 slices of cheese, tomatoes, onions, pickles & thousand island dressing. A filling burger with fresh ingredients, I enjoyed every bite of my lettuce-wrapped burger, kicked up a notch with a liberal dousing of tabasco sauce.

Service was disappointing. I requested lettuce-wrapped, extra tomato/extra onions/extra pickles to the manager behind the register. I made sure to repeat my order before closing out for clarification. As I found a table to dine at, I looked at the receipt, which stated "No tomato/No onion/No pickles". I went to inform the manager my receipt was incorrect, and I asked for extra, not none. She said she'd take care of it. 22 minutes later, which was longer than it should have been, my Farmer's Burger was brought to my table, sans tomato, onions & pickles. I flagged an attendant, and she brought out my requested items, after a bit.

Farmer Boys has a great birthday month promo, but the inaccuracy and wait time for my order didn't satisfy me as a customer. I usually go to the Farmer Boys westward on Lincoln from this restaurant, and have never had a problem during my visits, there. Looks like I'll continue to be a customer at that location, and not this Farmer...

I always come to farmer boys they have items on their menu for any time of day. The variety is very uniform and fitting. Their menu behind the counter shows pictures of the food and the service is always friendly and VERY accommodating!! To top it off they have a rewards program they give you 5$ for every 60pts you accrue. Also you receive any free breakfast item, burger, salad, or sandwich of your choice on your birthday which is what I had redeems January 4th 2020. I got the bacon boy burger and I added fries and and soda. Portion size wise it was enough to feed both me and my boyfriend. The bacon was cook perfectly the tomato and onion where SO FRESH the fries where noticably cooked in clean fresh oil because they didn't look fake and no tent of yellow. And the service was excellent. They didn't charge me for ranch. And I was given quite a bit (I'm a fatty like that). The 3 employees one was even a manager all wished me a happy birthday which was sooooo appreciated and made my night! Birthdays are usually and annual let down and farmer boys legit made my night turn around. They even honored my coupon even though I couldn't get the app to respond. Thank you. I wish I had taken pictures of my food but I couldn't resist and by the time I realised I needed to take a pic the food was traveling through my digestive system. The smell and esthetics of that angelic burger where too much to resist! Anyways thank you farmers boys your the real MVP. If you pass on farmer boys...