KFC — Restaurant in Anaheim

I bought a bucket of chicken for six people in the Drive-Thru got three napkins in the bag so I had to park and run inside to ask for more the worker handed over two more then I asked her can you please give me more this ain't enough so she hands me two more I said there are six people this is not enough can you give me more she has me two more the reason I needed more is because we were traveling and we literally had nothing to wipe our hands with this greasy chicken we were about to eat so another worker comes and says I'm sorry that's all the napkins were allowed to give that's what our boss orders and I said well where is your boss she's in the back do you want to speak with her and I said absolutely so the worker goes to the back not sure if she actually talk to the boss back there but very quickly she came back out handed at me a little stack of napkins and I said Thank you and walked away now my complaint is that I spent $40 on a bucket of chicken what was so hard about giving adequate amount of napkins to a paying customer other than that I have nothing else to say except pettiness doesn't pay especially when we're already paying ridiculous amounts for what...

DO NOT BUT THE NUGGETS, THEY ARE GOING TO GIVE YOU BREAD CRUMBS AND TELL YOU THAT THOSE ARE ACTUALLY CHICKEN NUGGETS! If that wasn't bad enough the lady I was complaining to was Rosa who also happened to be THE MANAGER! My intention was to get something else but she kept insisting the breadcrumbs were chicken! She did give me my money back. Now for a restaurant that empty and a drive thru with 2cars it took 20mins to get our food! I think they went to the back, killed the chicken, prepped it, and fried it on the spot OR IT COULD BE THAT THIS PLACE IS JUST SO UNORGANIZED AS ALWAYS. Check your food because our order was missing some food. So I did have to go back to the counter and request my part of the order that was missing! They did gave it to me without a problem. As for the manager she was extremely unprofessional and lacks customer service skills. I never complained about the size of the chicken nuggets. I was complaining about the fact that they gave me bread crumbs! I had to confront Rosa the MANAGER and explain in both ENGLISH AND SPANISH what I was complaining about since Rosa had the audacity to complain to the other employees about me in...

Today I called and spoke with Rosa the manager who was extremely rude and unwilling to give me a refund. I ordered a spicy famous bowl with extra cheese and gravy but received a regular bowl with regular cheese and no gravy. I explained to her I could not go back because this location is far from my house and I was going to reorder my food. Rosa said she did not care and if I wanted my money back I would have to drive back there tonight with the receipt and bowl. I would have no problem doing that if I didn’t live far and it wasn’t so late. She said she could not refund me the next day with out the bowl even when I told her I will literally take the bowl and show it to her tomorrow. She was careless and said she doesn’t care if I reach out to corporate to...