Starbucks Coffee Company — Restaurant in Ann Arbor

I gave them the benefit of the doubt after the last negative experience, because I thought they were just training new people, but I'm now done with this location. Today, I ordered my drink (a latte) and saw her write my name on the cup for a hot drink. Somehow, a lemonade came out for me. I told them my correct order, and they then made an iced latte. When I said that I didn't ask for iced, the person went off on me about how she couldn't have known that and I should have said I wanted hot. I still wonder what happened to that original cup for a...

It is great to have an on campus locations, just a few issues which would be great to fix. According to the cashier because it’s a franchise: 1) More often than not it runs out of some products 2) you can’t redeem stars balance rewards from the Starbucks app 3) it doesn’t have the same promotions as...

This little coffee shop was so cute! I am in town for a few days visiting the University of Michigan, and some one told me this was the best local coffee shop in Ann Arbor. While I haven't tried any other shops, I must say that I highly...