Sweeting — Restaurant in Ann Arbor

EDIT: So let me rephrase, I PAID $1 for Mango POP Boba that I barely got any of. They must use a baby size spoon for the amount that I received. I am 100% positive that I have the correct location. Owner is very condescending stating that I should make my own drink at home. I appreciate owners response though, it shows how they really feel about their customers. The response that I received will guide my future decisions to stay clear of all Sweeting and save my money$$. Prices on the Boba pearls went up and you actually get less. I've been going here for a while due to good location. Boba used to fill my straw now I have to search for them. Paying a $1 for a couple of Boba pearls is ridiculous next time if there is a next time. I will order without Boba but it defeats the purpose, they are not just decorations to me I use them to sweeten my drink. Time to find a...

I appreciate the response to my original review, but I want to clarify that what was said doesn’t reflect what actually happened during my visit. The kiosks were not in the middle of updating—they weren’t even turned on until about 15 minutes after the store opened. One staff member arrived late, and for a good while, both employees were in the back laughing and talking while customers waited. I had only stayed because my daughter had been waiting for them to open, otherwise I would have left. I understand that things happen, but I was disappointed not just in the delay, but in the lack of urgency or acknowledgment from the staff at the time. I do appreciate the offer to make things right, but I also think it’s important to be honest about what actually happened so improvements can...

My husband picked up some rolled ice cream and a taro smoothie for us and brought it home. I’m surprised the ice cream wasn’t melted after the 20 min drive home. I’m not sure how to describe the texture of the ice cream but it was amazing. The taro flavor was so delicious and the texture was so much creamier than other rolled ice cream I’ve had. I loved it, my daughter loved it, my husband loved it. Big fans and we’ll definitely be back. M taros smoothie was also delicious. He said the teens who were working last night were helpful and clearly did...