I've been going to Webers for almost 5 decades and it has been a top choice in our family for most of our birthdays and anniversary meals. Unfortunately after last night's experience, I don't know if we will be back. It was my husband's birthday dinner and because our service and food experience was so poor that he kept apologizing to me cause I was so annoyed that it was so far off from the Webers experience that we know and love. He should not have felt he had to apologize during his birthday meal. Other people we had talked to that day who normally love Webers like us had warned of the drop in quality of their experience and unfortunately we found out the hard way we should have gone some place else like they had warned us too.

Our waitress was horrid. I don't know if we were her first table and she had just started, but her training must have been terrible and lacking. The table next to us had a different waitress who was awesome and attentive to her table and I had huge waitstaff envy. We had to call for ours at least 3 times because she was legit not ever in our section. We ordered our drinks and she tried bolting away, had to ask her to stay so we could put in our appetizers and she obviously looked and acted dismissive and rushed. Had to call her in at the end of our apps cause she still hadn't bothered to take our main course meal. I've never still had menus at the table at a nicer establishment that late in the meal before. We've always had great service in the past but she would have been poor even at a fast casual restaurant. We've always felt that tipping upwards of 25% at Webers in the past, but felt cheated giving her a 10% tip.

The food was also sub par. The whitefish pate was almost devoid of taste, this is normally a favorite. I ordered the lobster bisque, another long time favorite, and that was also incredibly bland. I sent that back as it wasn't worth the calories. I got the escargot and that was better, but still bland. Instead of the puff pastry you used to get or the toast points you standardly receive, I was given these super hunks of toasted chapati bread. I was so confused.... its not like I was going to manhandle them into the appropriate size for eating with the escargot. Its the absolute wrong bread for this. At least the ribeye was good, but by that time I was so disappointed and over my experience for the evening that it didn't even matter.

I am legit stunned. I don't know why everything was so poor and frankly it will be one of the last places I will want to go to in the future. Such a disappointment for our celebratory evening