We took our family for Easter Brunch. Azure lost our reservation, misrepresented how much it would cost and where the brunch was going to be held. They put is in a "reception room," not the actual restaurant. I had to walk my handicapped father all over the hotel because we were not seated in the restaurant as promised over the phone in advance. The staff was totally unprepared with mass confusion as to the location and reservations. The power kept tripping which prevented anyone from our table of ten from getting an omelet or being served warm meat from the carving station. It was way over priced, they added 20% gratuity, and charged us $9 per mimosa without our prior knowledge. Azure's "mimosas" tasted a lot like plain refrigerator OJ. I WILL NEVER DO THAT AGAIN! I felt cheated and misled. Azure Westin staff: You...
Read moreGreat Maryland breakfast! Chesapeake Benedict with lump crab meat and old bay home fries on the side. Also, had the fresh carrot, apple, ginger, and turmeric juice. Both were fresh and refreshing! I have also heard great things about their dinners. They get some unique selections of fish and meats that they will sometimes offer on the menu. The staff was very nice and the outdoor seating was pleasant. The indoor seating has some nice seats along the window, but does have a hotel restaurant feel. But the food makes up for it and makes this a hidden gem in the...
Read moreHotel is under revonation so I was seated in a conference room. Server had a terrible attitude. Waited 50 mins for my food, I got it 15 mins ago and it’s freezing. Server disappeared and never brought me a steak knife so I’m trying to cut my steak with a butter knife. One of the most bizarre ghetto experiences I’ve ever had, my coworker joined me at some point and the server completely ignored him. Currently trying to get a check. This...
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