Carpaccio Tuscan Kitchen & Wine Bar

My family and I dined in on Monday evening (8/10/24). We were in town for vacation, and it was our last night out before returning home. We waited several minutes before we were acknowledged by our server. We were brought out an appetizer that was "on the house" by someone else, which was cold and not fresh. I am not sure if it is complimentary to every table, or if we were given that due to no one acknowledging us for several minutes. Upon ordering, our server did not seem to know the menu well at all. Our party started off with ordering bruschetta (appetizer), and for entrees we ordered grandma's pizza, lasagna bolognese, grilled calamari, and chicken fettuccini Alfredo with mushrooms. Since the server wasn't confident answering my questions about the pasta dishes, it led me to request the chicken fettuccini alfredo with mushrooms, which wasn't on the menu, but I was told it could be ordered. Unfortunately, the bruschetta came out only about a minute prior to our entrees hitting the table. I'm not sure why this happened, perhaps our server keyed everything in at once. Regardless, it would have been nice to enjoy our appetizers several minutes before our entrees arrived. We were all extremely disappointed with our entrees. Each dish was VERY bland and lacked flavor. I had even requested a side of truffle oil, which I was charged $5 for, thinking it may help. Our server was not attentive and came by only once while we were eating, which led my husband to get up and find salt and pepper on his own. We were never asked how anything tasted during our meal, and we were left with empty glasses. I was also very surprised to see that my pasta dish was $35, + $5 for the truffle oil. Much more expensive than any of the other pasta dishes on the menu that didn't contain seafood! If it would have been delicious, I wouldn't have minded paying that. We come from an Italian family, so we know good Italian food, and this was far from it.