Domino's Pizza — Restaurant in Antioch

I walked in to this dominos trying to return a pizza that I paid for that was to my dissatisfaction!!!! The pizza was over cooked and was not what I asked for. This girl with blonde brownish hair walked up to the register with a big attitude asking what can I do for you with very poor customer service. I asked for her name she said “Tiffany” I proceeded to explain to her my situation, she completely cut me off and said I can’t do your refund with this pizza after she sees I haven’t touched it!!!! I said why is that? Doesn’t make sense. Then she starts yelling at me saying the manager isn’t here I’m going to have to wait until the manager comes in to refund me for this disgusting overly cooked Pizza I never ordered. Tiffany continued to talk over me yelling!!!!! I don’t appreciate this poor customer service. I’ve been coming here for years!!! But I guarantee you I won’t be back. Tiffany need to be fired A.S.A.P treating customers like this!!!!!!! She doesn’t deserve a job at all with her poor customer service skills, and a bad and very TOXIC ATTITUDE!!!!!! I don’t appreciate this!!!! I will not be...

Website says 30 minutes or less, placed order at 10:51, website shows order still in “prep phase” at 11:25, called the store and sat on hold for 20 minutes, they answer and start they are busy, however should be on the way soon… 12:00 rolls around, still in “prep phase”, I begin calling the store, sit on hold for 20 minutes trying to cancel my order and request a refund, head out to my car to drive to the store to cancel my order, which is when I ran into the driver, told him I didn’t want the order and I want to cancel it. I then sit on hold while I drive to the store to make sure I get a refund… I get to the store, my phone still ringing, absolutely no customers in the store, I ask to speak to the manager and she tells me She is “busy”… meanwhile I can hear my phone ringing in the background, I ask if she is going to get that, she says she is “busy”. What a complete joke and terrible customer service. I finally got my refund, but I will never ever do business with Dominos ever again. Bad website, bad customer...

After a long journey of mentally, physically and emotionally exhausting activities that tested our fortitude, we looked for salvation in the large pizzas we ordered from dominoes Pizza in antioch at 11:55pm. We were so grateful they were open til 1 am and had delivery options, we felt as if our prayers had been answered. Whilst we waited for our pie to be presteneded thusly, we received devastating and unexpected news from the once promising dominoes in antioch. We recieved word that our pie is to be no more. Dominoes had taken it upon themselves to close over 1 hour early and not fulfill our nightly rations. This truly hit us hard. Words cannot capture the emotional roller coaster we had endured. To think we shall soon be dining on a glorious late night delicacy, to swiftly being smacked in the face with such cruel news our hearts sank faster than an elevator without wires. As we sit here writing this somber experience, we hope no one else feels the deep and dark pain of rejection as we have...