Charleys Cheesesteaks and Wings — Restaurant in Apopka

I went to the Charleys in Apopka land Store #02560. 845 South Orange Blossom Trail Apopka FL 32703…..So I went in this location today and was helped by ROXANA and GIL (supposedly the store manager)….When I went to t this location today I went to the drive thru where all the other customers that were in line before me werehanded the card reader to tap their card and choose the tip amount… when it came to my turn ROXANA took my card and did not let me tap it myself and put in tip. When I was about to leave I thought that was funny so I asked for my receipt and she had to go get it. I pulled over to check my receipt and noticed it was $12.45 which was fine until I got the notification that I was charged $14.94. I went back to the location and showed Roxana the discrepancy in which I was charged and she kept telling me I was only charged $12.45… Long story short it took 1 whole hour for me to get the return for $12.45 even though my bank has $14.94. The store manager GIL called the cops on me because I made Roxana cry??? I showed the cops my bank account and also what I was charged in the receipt because GIL tried to get me trespassed because they got caught stealing tips!! I have disputed the charges with my bank and also filed a report with the BBB because this was not the first...

Hello Foodies.... First and Foremost, I'll say that I am born and raised in North Philadelphia and I enjoy Cheesesteaks. My work history has a lot of food service jobs. I noticed that at this location, the team was entirely swapped out. The manager had a presence that made me sense that the service wasn't basic. She communicated with her team efficiently to ensure that they knew what had to be done. The team also communicated amongst themselves. Even the younger woman with the red hair kept slight eye contact with the dine in people so we wouldn't feel neglected. Small thing to give an huge feel good. Although, the small wait from the drive through affected my order, the time it took to make indeed showed it's craftsmanship. I didn't want lettuce on it but it was on it anyways. However, that was one of the best Phillies I've ever had outside of my hometown. THIS IS THE ONE when it comes to...

It's been 6 months since I've been to a Charlie's cheesesteaks. And it must have been a rough 6 months for Mr. Charlie because this new location is not good. The bread is the same and the french fries are the same, but the cheesesteak meat is Sysco brand steakums. The whole reason Charlie's cheesesteaks were good was the high quality beef they used. And maybe I'm just out of loop on this one but when did cheesesteaks start coming with pickles, lettuce and tomato? They were insanely busy at 3:00 on a Sunday afternoon and it took 25 minutes for me to get my one sandwich and then they had to remake it because it had had those unnecessary toppings on it that I didn't expect and did not want. I guess I should have looked closer at the menu so that can be chocked up to user error. But why is that...