Perkins American Food Co. — Restaurant in Apple Valley

The waiter refused to take the drink order from my teenagers as my date and I was away from the table for 5 minutes. All we wanted was a soda and a water. the waiter refuse and told the teens she will not get it for them(us). The waiter then took over 15 minutes to return to take our order and drinks for my date and I. Still with no drinks from her, but for the teens only. The waiter refused to get a menu for me to order as well. The waiter then came back because she forgot to do the add ones for some of the meals. Then left, still no drinks. 10 mins later our drinks arrived. As my date went to ask a question she turned and walked away quickly. So now I took a drink of the soda thinking it was Coke I ordered and found out it was Vanilla Coke. Yea not the best taste :( . I informed the waiter about the drink not being coke. She says that happens and walked away. (This dinner was starting to go down hill with the service fast.) So the food was ok, the skillet was just warm not hot like it should be. I ordered a lemon meringue pie. When that came she told me it was the last one and had no crust. I found out there was just a partial piece of crust under the pie. ( not a full pice). As I went to check out there, I noticed pies all over the frount including a lemon one ready to be used. What the heck Perkins!!, you give me some crappie one. Well just to top of the night since it was going so great (sarcastically). I had a coupon for 20% off , they would only give me 10%. By this time I was not surprised by their actions.( and the door so close , I just wanted to get out of there). Sense it took another 10 minutes for them to come ring me out. Perkins then would not accept the coupon, nor give a discount for the crappie pie with out a crust, or the lack of service and errors.

Recommendation Don't...

Do not go here if you are going too eat alone. The manager will be very upset. I walked in to have breakfast before work and Mary-jo, the manager on staff, asked me "how many" and it was very obvious that I was alone as no one but us were in the lobby. She shook her head and swiped a menu off the wall and rudely stomped away. I followed her in amazement at what was happening. When we got to the table, she slammed her hand down one 3 sets of silverware and swiped them away and then walked away. She was having a very bad morning. I almost didn't sit down but I had to eat so I did my best to ignore it. When my food came out, the sausage and bacon were very uncooked. I ate here a lot and it never was like that before. The other ladies waiting tables were very nice and friendly and I tipped accordingly, as I always do. I tried reaching out to the general manager Dawn but I soon found out that I was given the number to the front desk. Guess who answered... There were about 15-20 tables empty, so I don't know what the big deal was anyways. I went there that morning because the pancake house in Burnsville was jam packed as usual. Now I know why. I'm sure I'll get a nice response to this review. I really hate doing this, but I was treated very bad and that is very unacceptable to the customers and the owners should know what she is doing. This is probably why the sales are not up! She would not be working here at all if it was my...

Wish I'd read other reviews first. Hope the unappetizing food won't make me sick.

Came for what you'd expect from 24 hour Perkins. Waitress seemed so intent on getting us the check right as we finished our entre, as if her shift was ending...nope. Now we're the only ones here, wasn't busy before, and she would only give us 2 pots (total 4c for 2 ppl) of coffee this whole time. Not even a hint of an offer for more coffee or even dessert.

I ate only 1/2 the dinner plate, super greasy and objectively kinda gross. Hunger couldn't even make it seem good. Then I hear her recommend same dish (steak n peppers) to another customer. If that's what they can suggest as a good choice, omg. No. I would have taken photos had I known it would be this bad. The salad (add-on $) was barely ok by any standard, old and w plastic icky kind of cheese you could taste the commod-quality flavor.

How can you mess up such standard fare?!

All together upsetting to the point I wouldn't bother her for another refill on coffee or the dessert I was def thinking about. We just sat here for hours being ignored to finish our meeting agenda items w/o the coffee.

Kitchen staff audibly arguing about something that sounds like it's always an issue, never-ending, like a perfect picture of a job-from-hell.

Never coming back, this can't be...