Long John Silver's | KFC — Restaurant in Arlington

My experiences with most Long John Silvers are usually good but not at this particular location near UTA around 2:15 p.m., which is also a KFC. It was hot outside, so I could excuse some of the debris in the parking lot. But to have no one at the front counter to take my order for several minutes is very upsetting, especially when I have a limited time for a lunch break. And what really" grinded my gears" like Peter Griffin, there was someone in the kitchen who saw me and just ignored me like I didn't exist. After several minutes of this, I said, "Excuse me, can someone please take my order? The young man looked at me, didn't say a word, and lifted his arm and hand to gesture to me to hold on but didn't stop to help me or shout out to let someone else know I needed help. Then, finally, a young lady appeared from the back of the kitchen area and took my order. I can remember back in the day when going to any fast food restaurant you would get at the very minimum a greeting and a smile whether you ordered something or not. Nowadays, you get attitude, and they make you feel as if you're are inconveniencing them. It's experiences like these that make me wish these fast food restaurants were all automated and get rid of these disrespectful and ungrateful workers today who don't have it in them to put on a fake smile and be pleasant to be around. I you're not happy where you work or you feel it's beneath you... DO NOT work in the SERVICE INDUSTRY!!! And to the people in charge of hiring in this industry. HIRE HAPPY PEOPLE, not just warm bodies. I believe there are fully automated McDonalds in Japan hint hint. Or just keep raising prices, shrinking food portions, and hiring the same quality employees, and maybe you'll work your way back full-blown COVID revenue days. Needless to say, I won't ever patron this establishment again. But I must say the soda machine worked perfectly and was refreshing. I wish I could say that about...

I love longjohn silvers. But I hate ignorance and rudeness. But if that’s what you like I highly recommend you go through the drive thru at this place for lunch. Whatever it is they have working the window had a mouth full of food when I got to the speaker. I guess they were upset bc I came to order food while they were stuffing it in their mouth bc I was greeted with “what” as they smacked away Very unpleasant and unprofessional but I was hungry and love the food there so I ordered. Well I tried to. L10 was what I said but that was too hard for this person to understand so I got to hear “what” twice more. Still I let it go When I said I’ll have a medium coke the response was Pepsi or Dr Pepper. I didn’t ask for either of those and this woman seems to have her head stuck somewhere so I repeated my order of a coke. Once again all I got was Pepsi or Dr Pepper. Maybe this establishment doesn’t serve coke. Idk bc I wasn’t told. But when I told her I want coke I was told I’m a stupid M F and do I want Pepsi or Dr Pepper and continued to cuss and disrespect me as I drove off I just ate Wendy’s down the road Food was good. Employees were friendly and professional. Didn’t get cussed at and...

Not good. Zero stars. The first time I ordered here, they got my order wrong and I had to return to get it corrected. This time they left out the sides on two of the meals I ordered so I had to go back inside and get them. The guy who took my order inside actually told me to come back if they forgot anything, so I checked everything before I left. As other people’s reviews stated, my long John silvers chicken was VERY dry and rubbery, I couldn’t eat it, And the batter on all of our meal’s and the hush puppies were very dark, And my wife’s fish was dark outside And uncooked inside, like the fryer grease was too old. Literally the only smiling face I saw was with the customer behind me. I was not greeted, And I was not a valued customer. The place was unkept, And there were was trash thrown about, and there was just me and one other customer in the building, so housekeeping shouldn’t have been an issue. There are too many of these negative reviews for their management to not take notice. This is the worst fast food I’ve eaten in many years. I’m sorry to have bothered them. I won’t make that mistake again. UPDATE: I emailed the LJS corporate office with my complaint and they...