Tu Taco Arlington Restaurant - Cocina Autentica Mexicana — Restaurant in Arlington

Had tried this place a while back. Wasnt impressed. But this go around my friend was wanting to go here. Of course I was hesitant but I agreed to what she wanted. So we both ordered an enchilada plate and asked for an extra cheese enchilada separately. Not once did the lady ever explain to us at the counter that we couldn't ask for elan extra enchilada. So we get our order. Her plate enchiladas were correct mine on the other hand were only cheese, and I had ordered a beef enchilada plate. Nor did we get our extra cheese enchilada we both ordered separately. Mind you I was charged for all the extras. Yet when I brought it up that our order was incorrect. She tells me she had already explained at the counter that we couldn't add extras. And that they could not mix different type of enchiladas on the plate. I told her I ordered a beef enchilada plate, I didn't want any thing extra, just a separate cheese enchilada. I wasn't making alterations to my plate. She refused to correct my order, or make it right at least. I paid $38 with decent tip, to get the most unprofessional service. I was in shock how she spoke to us. I told her that it was ok. I just ate the the cheese enchiladas she brought me although that isnt what I had ordered. I had never felt so belittled by someone at a restaurant. I was not in any way trying to argue or asked for my money I just wanted my order correct. The way that lady spoke down to me made me...

Went in to order to go, the two men in front of me were offered both types of salsa. I ordered enough food for two to three people and waited about ten or fifteen minutes. When my order was ready, she handed it to me and I asked if there was salsa, there was one. I asked for more salsa and she said it costs extra, so I bought a container about an ounce for forty five cents. When I got home the food was lukewarm if that, the chicken in the enchilada was slightly likewarm and the sauce was cold. My mom said hers was "hot enough." I was really disappointed that I paid a twenty per cent tip for counter service, waited quite some time when they weren't busy, and then had cold food. My thought is always, what am I waiting for so long to get cold food? Used to be my favorite Mexican in Arlington and now I'm sad. Do only men get free/extra salsa here? What Texan only wants one tiny salsa for four items. They no longer have a drive through, I thought they still had one based on Google's...

Had barbacoa and brisket tacos, and fajita Gorditas and Sopes. Food was normal, not special, but tasty and good, except tortillas were greasy. Menu was hard to understand, Some things seemed a little overpriced. Service was not good. Lady taking our order had a strong personality and seemed bothered when asked questions about the menu. They seemed short staff because tables were dirty. It was also end of day Friday when snow storm was finally melting. We also ordered churos but afterwards they told us they were out and to substitute from the other desserts. Manager then told her to be sure to charge us the difference, smh. They were also stingy with their Salsa. Another lady ordered combo but they forgot to tell her drink machine was out. They said they didn't charge for it, but i think they did since it was a combo, smh. No me gusto el servicio, el menu era dificil leer, y los precios No me parecieron bien. La comida estaba normal pero las tortillas...