Dunkin' — Restaurant in Asheboro

I had the chance to stop by this new cafe on Christmas Day, and I thought I'd share my experience. First off, the place is brand spanking new, which was a nice change. It was clean, bright, and had this welcoming vibe right from the start. They had a pretty impressive selection of donuts on display, which caught my eye immediately.

One cool feature they had was this self-service check out machine. I thought that was a neat idea, especially for folks who are in a rush. So, I decided to give their app a try and order through that. Surprisingly, the process was smooth and my order was ready pretty quickly. To my delight, they even added extra munchkins to my order - I got 20 instead of the usual 10, which was a nice surprise.

However, not everything was perfect. I'm a bit of a coffee aficionado, so I was looking forward to trying their Macchiato. But it was a letdown, to be honest. It was way too milky and lacked that strong coffee flavor I was craving. I mean, a Macchiato is supposed to have more coffee than a cappuccino, right? But this one just missed the mark. It was a bit of a bummer since I was expecting something with a bit more kick to it.

This experience kind of put a damper on the visit for me. Don't get me wrong, the place has a lot going for it – the cleanliness, the donut selection, and the convenience of the vending machine. But when you're a coffee lover like me, a bad cup can really make or break your experience.

So, in a nutshell, if you're going for the donuts or want a quick, convenient service, this cafe's a great spot. But if you're particular about your coffee, you might want to keep your expectations in check. Despite the coffee hiccup, I might give them another try, maybe for a different...

Update : not sure if there are just a whole of new employees but it literally tells you how to make the triple mocha frozen coffee. They never put the drizzle around the cups anymore. It's on the long list that's always on the cups. Pretty easy to read, but lately its just a long wait while employees talk and stand around and the drinks get made wrong, then just sit by the drive thru window to melt until they are done talking to each other. Customers paying for their drinks, you'd think they'd learn to make them right. Or... ..hear me out... ..make them right because the customer is paying for it and hand it the customer as soon as its done, so you know, its a triple mocha FROZEN coffee when we drink it. Not an iced mocha from it sitting. And please make them right. Chocolate drizzle AROUND the cup. Past 5 times its not been there and nobody has time to sit and argue. Also this last time the avocado toast was super sour. Do you know how you get sour avocado? Contact with bacteria. I stopped eating it but hoping i don't get sick. Tried to call to let them know about the toast that im about to puke everywhere but the disnt answer. So this is me proving that. Attached picture of call. Do better dunkin

Hit or miss with good service. Feel like, if you can't handle dealing with customers, at a place where you know, you deal with people... ..this job isnt for you and you need to work somewhere else. And if you can't get another job, pretend you like it, because you know, you get paid to work...

I NEVER leave reviews - so for me to leave a review - it’s a bad situation. DO NOT go to this location of DD. Mobile order of the Halloween bucket of 50 munchkins was placed. When my 17 year old daughter went to pick it up she was handed a box and told they don’t have any more buckets. The order contained 5 different types of munchkins. When she arrived home 40 of them were blueberry and 10 jelly (which wasn’t ordered or an option on the app when we ordered. 4 of the types weren’t given. When we called regarding this we were told the manager had “stepped out” and would return our call. We waited 2.5 hours and called again. No one picked up with three calls. Then we called from a different number and the call was picked up immediately. We explained why we were calling and were told again that the manager “ERICA” had to run out to buy whole milk and would be back in 20 minutes and no one else could help us. We waited 30 minutes and called back - guess what? No one would answer. They are 25 minutes away so just running up there quickly isn’t an option. We called another DD store who was super friendly on the phone but said only that store could solve our issue. This is horrible service. Why even use the app if they can just give you what they want and not what you paid for? I will never use this location again and I will share this with everyone on social media and in person that this location has the WORST...