My first time ever going to a tropical smoothie Cafe. The food was great, but the girl at the drive thru window was unpleasantly ill-mannered and impolite. When she swung the drive thru window I thought she had broken it. That's how fast and ruthless she opened it. She had a mad and hateful look on her face. She did not greet me or welcomed me. I told her I had put an order online and she asked what my name was. I told her, then she stumped off and brought my food. She still had that rude and hateful look on her face and didn't tell me to have a great day or anything. You cannot run a business with employees giving out energy to their customers like the customers are an inconvenience. Honestly if I was the owner I would either train their employees with the importance of customer service or not hire and keep employees who hate their job and hate working with customers. It sucks because the food was great but when employees act like that not only is it a red flag of whether or not it is safe to eat the food there, but also noone wants to go to a business where the employees are rude...
Read moreTerrible service! AND I do not want to hear the response asking to go to a website to 'hear more about my experience' what you ought to do is hire a whole new team and management or simply leave Asheboro. I have attempted to come here twice before I actually got in there. I have ate there twice now I will say the Sante Fe quesadilla is good. Both times there took 15-20 minutes just at the speaker to place my order. Like are you serious? No one is in front of me and its been 20 minutes since you took a order, not busy inside. Then the girl who took my order laughed and asked me to repeat what I said. Get these little teenagers who don't want to be there out. Pay some mature adults to run this place, if not this place will surly not stay open long. There is no reason why they can't take a couple orders and get it out the window, not take 1 order every 10-15 minutes and still have us pull around and wait another 10 minutes. Smoothies are shiz anyways. only...
Read moreI was not able to actually try a smoothie from Tropical Smoothie due to the EXTREMELY slow service. When I arrived, I was the 4th car in line in the drive-thru. Approximately 25 minutes later, I arrived at the order board. Another 4.5 minutes waiting for my order to be taken. At this point, there are two cars ahead of me, one at the pick up window and one in front of me. 13 minutes later, there are still two cars ahead of me. I decide to wait just a little longer, I am sure that, at this point, I might actually get that smoothie. 7 minutes later, still the same two cars are ahead of me. I decided to leave, I called the phone number for this business to let them know that I had left so that they would not waste more time fixing my order. There is no answer. This is the first and last time I will attempt to purchase from...
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