McDonald's — Restaurant in Asheville

I went to the mcdonalds one morning at 5:15am about a month ago. I drove up to the speaker and nobody answered!! So I drove to the first window after a couple minutes! Nobody was there so I drove to the second window! The Spanish woman (manager) told me I need to drive around! I'm type1 diabetic and needed something to eat right away to raise my blood sugar! She would not take my money and run to the back and put it in the register!! I'm like you must be kidding me!! I bitched at her and after that she refused to even talk to me! I could not believe a manager rufused to serve me! I drove to the McDonald's in oteen and explained what happened!! This woman in the drive thru window could not believe what she heard she said if that would have happened at her restaurant she would have run to the back and put the order and the money in and said just come to her McDonald's and I'll be taken care of! A week later I went back about 5:15am and placed an order on the speaker! When I got up to the window the same woman was working and she looked at me and said "oh no no no! I won't serve you" for real? Refusing to serve a customer? Like what is wrong with this place!! Who gives her the right to do that! The next day I went to the best operations office in Swannanoa and made a complaint! A few days later I received a call from a gentleman who said he would take care of this situation!! I went back to the restaurant about a week later and she still refused to serve me! I then called the office and and spoke to Josh! Operations man safer for best operations! He apologized to me and said he will take care of this problem! Another week went by and I stopped by again to get something early one morning and same thing happened again! No serve no food! I've been in customer serve for 40 years and could not believe the way I was treated by this woman! Even if I was given free McDonald's food for the rest of my life I would never go there again! Bottom line!! This place sucks!! Hey I never complain about much in life! I take things as it comes but this is totally BS so I did complain and nothing happened! Don and Josh you just lost a...

Hey SABRINA, get a grip and stop ruining everybody else’s day because you’re unhappy. I am sick and tired of being spoken to like the gum on the bottom of your shoe. When somebody needs a refund, get over it and give it to them instead of being condescending. You absolutely humiliated me for no reason. I told you to leave me alone and you kept yelling at me from across the restaurant. You are about 50 years old screaming at a 21 year old for no reason. Rude to me every single time I come in, you ignore me for 5 minutes while my order is ready right in front of me, you roll your eyes and shoot dirty looks for asking for sauce. This is MCDONALDS. Stop taking it so seriously. Making a big scene over $1.59 like it was coming out of your pocket. I have extreme anxiety and autism and that interaction left me in a panic attack. After I was very polite and considerate to you. Some people have to save every single penny that they can. You don’t know me and you don’t have the right to make me feel stupid for no reason. I’m a door dasher so I’m not at all excited to interact with you in the future. Thanks for making my job more difficult for no reason and insulting me repeatedly. You don’t deserve to have a job if this is how you treat strangers.

And to top it off, my burger was a sloppy mess and my fries were cold. Can’t help but think that was out of spite.

The manager seemed sorry and she was really nice to me. But she needs to do something about what I just went through because that was...

I ordered food for my grandson's on the online app went to curbside pickup put in the number for location where I was sitting waiting for my order to come received my digital receipt through email what's my order came started handing out the food to my grandchildren realized after I had handed them half of their food that the burgers were not in the bag went inside the restaurant told the people inside the restaurant that they did not put the burgers inside the bag they then proceeded to tell me that I needed to take the food from my children's put it back in the bag bring the bag into the restaurant so that they could verify that there were no burgers in the bag then proceeded to tell me that they did not accept the receipt that was emailed to me from McDonald's where I ordered the food this is the worst experience I've ever had with a McDonald's this McDonald's on 51 Tunnel Road in Asheville North Carolina needs to learn how to do better business with the public. Then I called the corporate office left a voicemail and no one returned my call this is the worst customer service ever offered in a restaurant that I have ever been in I will advise all of my friends and family and anyone that I meet to not go to...