Frite & Scoop — Restaurant in Astoria

Have you ever attempted to support a local business only to be met with rudeness and hostility? It's a real shame because the shop is conveniently located within walking distance from my home. However, it has become quite evident that they do not take kindly to certain people. Initially, I gave them the benefit of the doubt, but on my last visit, I realized that their behavior was simply unacceptable.

During my last visit, I walked into the shop with a smile and greeted the owner behind the counter. However, when I made my way to a freezer chest on the back wall (the freezer chest was not cordoned off). It was an honest mistake, and I didn't touch anything except for the front door and the counter when paying. Despite my apologies, it was evident that I had upset the owner immensely.

I will never return to that shop again. It's obvious they don't need or want my business, given the seasonal tourism in the area and the lack of competition for an ice cream shop in Astoria. Over the years, I have tried five different flavors from this place, but none of them tasted good. The other review said it best it was "memorably...

Huge disappointment for all the hype. Ice cream wasn’t as good as expected but the staff was so incompetent they found a way to take it from just forgettable to memorably regrettable. If you’re going to charge that much you should really try to listen when people order. Or pay attention at all. After specifically asking for 3 distinct and separate orders I was handed a bowl 2 sizes bigger with all the flavors slopped in together, mixed and smeared together. London Fog, Hokey Pokey, and Mint Oreo are unique enough flavors but I would NEVER, NEVER, ever mix them. You couldn’t get me high enough to ever enjoy that stoner sundae. I would have refused the order if they hadn’t rung me up before serving me. Tasted awful and I threw it away after a few bites. $9+ tip for that is insulting. Reminder to never tip till after you make sure the staff properly executes your order. If you have some policy of combining multiple scoops to save on paper waste, TELL PEOPLE BEFORE YOU DO IT! If not, don’t combine antagonistic flavors in a way that ruins the taste completely. And try listening a bit...

It is such a shame that freed and scoop doesn’t do what they originally did and provided the fries and ice cream. It was such an awesome thing but now they don’t do it anymore. The other thing that’s a shame is that they don’t do tastings every ice cream company in the universe does tastings except for free and scoop. And it’s counterintuitive here because they have unique flavors so how is someone supposed to know what the flavors are if they don’t taste them first we would come here much more often and send a ton of additional business except for that one thing. They started it during Covid which is understandable. Now it’s time to go back to real ice cream shop service. If they want to keep it then restrict it to times when the lines are long. I was the only one there and they wouldn’t allow tastings. There are 4-5 flavors I would likely have purchased and my bill would have at least tripled, but now the only time I will go there is where there isn’t anyplace else. Zero stars for their policy and that they no longer do what their namesake is and provide frites with a...