Subway — Restaurant in Athens

I'm only writing a review because I almost did not stop to get my dinner after working all day due to the inside lights and Open sign both being off. But I had seen two girls leave and I thought for sure they were open until at lease 9 and I got there a little after 8:30. So I went up to the door to check the hours and as soon as I got there, the woman had turned the inside lights back on. When I went in and asked if they were open, she said yes, but immediately told me the oven wasn't working. She said a few things that I thought were for me, but realized she was talking to someone on speaker phone which she did the whole time I was making my order. She was nice, but you caaaan't leave your cellphone on your workspace where food is being prepared and also having a conversation on speaker phone to someone at the same time just isn't...good...At the very least, tell them you have to go and call back afterwards.

I got to the checkout and asked if their Open sign was broken too and I was told it was the morning shifts responsibility to turn the light on. So I asked if it was hard to turn on since I didn't think they were open because of it and almost didn't stop. She said no and then turned it on. I paid for my food and and gave her a tip and she went straight to the back. When I left I got in my car and looked back, I noticed the Open sign was turned off again. Then she walked outside to the parking lot while looking at her phone to stand with a couple men parked in the parking lot. It was all just kind of weird.

Overall, I'm usually very happy with everything when I stop here. There is a guy (I can't remember his name) who is always happy and does a great job and everyone else is great too. But I was honestly a little disappointed tonight and felt really awkward the whole time while I listened to her talk about how she hopes doesn't lose her job on the phone. Yet she had things turned off so it seemed like they weren't open in the first place and she didn't seem like she wanted to help me...I don't think she deserves to lose her job by any means but maybe some sort of extra training on what to do/not to do...

Horrendous service, this is the fourth time now IN A ROW that they've closed at least two hours early! And the employee, a skinny blond woman (yes I'm giving her appearance because she deserves to be reprimanded), didn't even have the common decency to come to the door and at least explain what is going or even acknowledge my presence in any way. I was there, she saw me, and then turned away pretending I didn't exist at all. Today was a first, this was the first day that she looked me in the eye, shook her head, and turned away. After four attempts she finally at least did that much. I don't know why they close so early when the schedule is clearly placed on the door showing they should be open, and I do not know why their quality of service or at least employees are horrible. However, what I do know is that there is a Little Ceaser's right next door that is a) always open and abide by their schedule b) have OK service and c) act like normal human beings that acknowledge that you're at least there even if it's kind of late and they must be tired. Please, I begging you guys, don't make me eat unhealthy pizzas after working out, just do something to make sure that your employees at least stay open until the advertised time. I'm honestly getting fed up with this lack of common decency that your employees are demonstrating, it's ruining my diet, and probably bad for your franchise. It's not only giving you guys a bad image you're losing money....

My girlfriend and I went into this subway at around 7:50pm, we did not realize they closed at 8pm for the time being.. so as soon as we walked in, I could tell that the employee was upset that we were entering. He comes out from the back room and says “for future reference we are closing at 8 tonight and you need to come in sooner if you want to get food”. This made me feel very awkward and immediately turned away from giving them my business. We ended up leaving and telling him we would find somewhere else to go: he had the audacity to say “I appreciate that guys”. This experience was stuck in my head for the next couple of hours.. kind of really upset me to be treated that way as a customer. I do understand the feeling of customers walking in 10 mins before close as I do work in fast food, but in that situation you should make the customers feel...