I ordered a build your own salad while at work based off a coworker's recommendation because I hadn't the chance to bring my lunch or stop by to get something on my way. Best decision ever! Their food tastes fresh and authentic and the kale with impossible beef salad, I built on my second order, was the truth! Huge portion size and though I had planned to eat just a third or half of it tops, I just couldn't stop!
Sam was great in following up with me via text to ensure I had a good experience. Although I had initially thought the text message I received was simply automated, I was pleasantly surprised to find that it was a live person communicating with me. I had mentioned that I didn't receive the utensils specifically requested, just as a side note, but to my surprise, I was offered a coupon of $10 off my next order! Great company, wonderful cooking, many healthy choices, excellent customer service...what more can you ask? I'll definitely be coming...
Read moreI woke up this morning with a deep seated craving for bibimbap, and while searching vainly for the means to slake my desire, I stumbled upon this spot. They did not have my beloved on the menu, but I took a chance on the tofu bowl as it looked like it would fit the bill. Aside from the tofu not being fried as hard as I wanted, this bowl was bangin. Whomever they have making the banchans knows their business, as the mushrooms were perfect, the cucumber salad was lovely, and the egg was damn near perfectly soft boiled. PLEASE give their gochujang a try. It may be a little thinner than you're used to, but dammit boy it was bright and lively and tied the bowl together as it was intended to do. Order ahead as it's take out only, and it took a wee bit over 40 minutes to make my bowl. 10/10 will eat...
Read moreI had a most positive moonbowls experience today. Every aspect of my user experience was excellent, from the ease of ordering to the reliable and timely delivery experience to the tastiness of the food. And I super appreciate your reaching out to get feedback on the experience, too. That says a lot to me. I was able to use a coupon with my meal today, which was also awesome.
The only additional feedback I would share from a user experience is around the ordering on your website. It's not super intuitive for me to have to click on whether I want utensils or not in order to get the meal item to add to my cart, and it took me a minute to figure that out, but once I did, ordering was easy enough.
Again, really enjoyed the food and the service as a whole. Thank you for bringing...
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