InTown Suites Extended Stay Atlanta GA - West Midtown — Hotel in Atlanta

THERES NO FRONT DEST OR MANAGER OR OWNER TO CONTACT FOR ANYTHING OR ANY PROBLEMS OR INAPPROPRIATE STAFF OR MALPRACTICE POLICY ISSUES .

DONT SUPPORT THIS HOTEL UNTIL THEIR INSENSITIVE, HEARTLESS ,UNLAW ABIDING, RUDE, MENTALLY NOT TOUCHED YO REALTY, MENTALLY TRAUMATIZED FROM BEING IN THE WAR IN IRAQ, AND DISRESPECTFUL AND PREDJUSICE AND CONTROL HIS VICTIMS WIYH 911 EVITION CALLS, THATS WASTE TAX PREPARER'S MONEY AND THE POLICES TIME , AND ILLIGAL POLICY PRACTICES WITHIN THE GENERAL POLICES ONLY WITH INTOWN SUITES ACTUAL POLICY.

THE GENERAL MANAGER OF THIS LOCATION IS THE TIME OF HIS CLASS OF SCAMMER , RETIRED WAR VET WHOS TAKEN FROM PEOPLE HE FOUGHT & SERVED FOR .... AND ILLIGAL POLICY PRACTICE BENDER IS NAMED

ALONZO POGH.

MR. POGH, THE PEOPLE YOU CONTINUE TO DISOBEY YOUR EMPLOYEE AGREEMENTS WITH AS A PROPERTY MANAGER, ARE GOING TO BE THERE IN GOOD SPIRITS AND FAITH AND GRACE OF GOD WHEN WHOEVER IT MAYBE REMOVES, FIRED, SUSPENDS, OR WHATEVER NEED BE FOR YOU TO BE REMOVED FROM YOUR POSITION.

YOU ARE NOT ASHAMED OR HAVE ANY SENSE OF REALISTIC BASIC HUMAN MORALS AND YOU BREAK THE LAW EVERYDAY AND USE YOUR BOOK SMART KNOWLEDGE YOUVE ACCUMULATED TO PASSIFY YOURSELF AND THE WORLD INTO YOUR OWN IMAGINATION OF RIGHT AMD WRONG.

YOU HAVE NO SKILLS OR DISIRE TO LEARN OR ACQUIRE THE SKILL OF HOSPITALITY AND CUSTOMER SERVICE, LET ALONE JUST BEING GENUINELY POLITE EVEN ONLY FOR A MOMENT AT YOUR PLACE OF WORK.

INTOWN SUITES MIDTOWN WAS A WONDERFUL LONG TREM PLACE I CAME TO IN-BETWEEN APPOINTMENTS OR IV ANEMIA THERAPY TREATMENTS AND ME BEING YEAR ROUND STUDENT AT GEORGIA TECH. IM ALSO A 34 YEAR OLD SINGLE MOTHER OF A SWEET QUITE AUTISTIC SON WHO MR. POGH FELT IT WAS MORALLY OKAY TO COME IN MY ROOM WHEN MY 17 YEAR OLD NIECE AND MY SON WAITED FOR ME TO COME BACK FROM THE BANK , AND HE CAME IN MY ROOM UNANNOUNCED, WITHOUT KNOCKING OR PERMISSION. HE USED HIS KEY AND TOLD MY KIDS TO TELL ME THAT I WAS 10 MINUTES LATE PAYING THE RENT THAT WAS DUE AT 11:10 AM . I WAS ALREADY THERE STANDING ON LINE WITH THE OTHER ANGRY SAD RESIDENTS WHO WALK ON EGG SHELLS BECAUSE OF YOUR METHODS OF HOTEL HOSPITALITY AND STRAIGHT MEAN AND RUDE AND EVIL WAYS OF Conducting BUSINESS .

I SPEAK LIKE THIS BECAUSE HE DOESN'T ALLOW UPPER MANAGEMENT OR OWNERSHIP OR ANYONE WHO WOULD NOT APPROVE OF INHUMANE ACTIONS AND ILLIGAL POLICY PRACTICES BY ALANZO POGH.

AND I HAD TO MOVE BEFORE 5M ALANZO POGH . Please, remember humanity has no respect, or understand for dictatorships, and Americans you call pathetic and low income, will one day face council and will rise up in Great prayers and support for midtown and it's growth with OUT YOU EMPLOYED FOR OR WITHIN ANYHOSPITALITY EMPLOYMENT.

YOU KNOW WHAT IM SAYING IS TRUE. YOU CANT THREATEN ME WITH 911 OR SPEEDY ILLEGAL EVICTION OR HURTFUL LANGUAGE AND COMMENTS TO MY FAMILY AND MYSELF...

TELLING ME YOU HAD SINGLE MOTHERS AND THAT YOU DESPISE LOW INCOME PEOPLE, WAS THE GREATEST EVIDENCE OF ALL THE VICTIMS AND ILLIGAL ACTIVITIES YOU PARTAKE IN AT WORK AND PERSONALLY... YOU ARE SAD.

FRAUD. MISINFORMED. DISCRIMINATION. UNLAWFULLY INCORPORATED IN THE ACTS OF ILLEGAL EVICTIONS, LIVING CONDITIONS AND POLICY PRACTICES WITHIN THE STATE OF GEORGIA.

THIS MAN, MR. ALANZO PAUGH/POGH/PITIFUL/PATHOLOGICAL LYING EXCUSE FOR HOW HUMANITY IS EVOLVING AND HOW HE IS ABUSING THE LAW and his position he calls "Management".

Mr.Alanzo was straight forward when he told my neighbor who's husband was murdered, that he never could stand single mothers or broken low income residents.

DEPARTMENT OF CONSUMER AFFAIRS AND THE BBB AND ANYONE WHO HAS READ, OR LISTENED. GOD WILLING 🙏🏾 AND SOON AS IN TOWN SUITS PARTERS AND ANYBODY "MR. ALONZO P IS IN COLLABORATION OR BUSINESS WITH IN ANYWAY ' "YOU ESPECIALLY ALONZO POGH".

REVIEWS DONT WORK ALANZO POGH IS NEVER GONNA ANSWER AND HIDE EVERY COMPLAINT BECAUSE HE SAYS HE OWNS THAT PLACE. WASTE OF TIME MONEY AND ILLIGAL EVICTIONs YEAR ROUND HERE. NO PRIVACY. NO...

I have two reviews so I’ll start off with why I’m giving 5 stars the manager is incredible not to mention caring when I made the reservation online I made it for the upgraded suite even though the website said it was some available an the website let me book it I get there to pay the room I reserved an was told it was still being worked on it was time for them to close an I had a very bad an long day so I was extremely frustrated when he said my room wasn’t available but he really cared stayed past the close time an made sure I had a room it wasn’t what I reserved it was actually better then the room I was trying to get so I definitely appreciate that good customer service goes a long way so fast forward now I’m here and it’s parking wars out here I give the environment itself negative stars for the people that live here 🤦‍♀️ The men’s that stay next door always knocking on the walls like we loud when it be super quiet in my room not to mention they fight people for the one handicap spot and ain’t nothing wrong with them I witnessed a old man get in his car he was parked in the handicap first of course he old he leaves an as soon as he does one of the men come out their door an move their car in that spot the old man comes back an has to park all the way at the other end of the parking lot in the dark the old man wasn’t gone 20 minutes he just went to go get food kids running around the building loud all day outside yo door just yelling like this a park an no adults in sight I have kids that stay here an you would never know because I control them an these parking spots these people act they own them people wait for you to leave just so they can hop in the parking spot u just pulled from I mean Ive witnesses people come out they room move they car an go back in childish people out here an half of em live on the other side of the building people fighting like crazy these walls super thin so you hear all kinds of disturbing things an someone hit my car an just drove off I was parked in my room I come out my whole light on the front right side smashed in I told the front an they said they would take care of it I believe it was the people next to me cause they some extra individuals so great customer service but terrible environment but you are by Atlantic station an so much more so...

I rarely write negative reviews, but in this case, I feel compelled to share my experience due to the complete lack of professionalism and customer service I encountered at this property. I had a reservation for a 7-night stay, which I confirmed over the phone while traveling from Florida. I disclosed that I would be bringing an ESA and was assured this would not be an issue with proper documentation. I also provided my expected arrival time (7:15 PM) and was told someone would be available to check me in. Upon arrival, the lobby was locked and unattended. The posted lobby phone did not connect to the after-hours assistance line. I used my personal phone to reach someone named Norman, who identified himself as the property attendant. He stated he was off-site and unable to assist, and told me to return the next day at 11 AM. When I asked to speak to a manager or escalate the issue, he dismissively replied, “I’m right behind you, and no,” followed by, “I’m not going to argue with you; I don’t have time for this.” His tone was unprofessional and condescending. Left with no other option, I had to secure alternate lodging for the night. I returned the following morning and spoke with Melinda, the general manager. Unfortunately, the interaction was equally disappointing. She claimed my reservation had already been canceled, which was inaccurate—I had already been charged for the previous night, and the booking still appeared active. When I raised concerns about the mishandled check-in, the charge for a night I did not stay, and how the situation would be resolved, she offered no real solutions. Despite assuring me that the reservation would be canceled and no further charges would be made, that was not the case. At no point was an apology offered, nor was there any accountability or acknowledgment of the inconvenience this caused. I’ve also attempted to follow up through the property and through the booking platform, and have yet to receive a response.This was one of the most frustrating and disappointing travel experiences I’ve had. I expected basic professionalism and courtesy, and unfortunately, this property failed on every front. I cannot recommend this location to others based on...