As a frequent customer of this establishment, I have generally been satisfied with the quality of the food, particularly its temperature and freshness upon delivery. Recently, however, there have been several instances where items I paid for, such as ranch dressing, were omitted from my order. Additionally, the policy regarding complimentary water bottles appears inconsistent, as they are not provided when an alternative beverage is purchased. Furthermore, the size of the chicken wings has been notably small. Regrettably, these issues have led me to conclude that I will no longer be placing orders with this restaurant. To improve the customer experience, I recommend implementing measures to secure delivery packaging, such as sealing or tightly knotting the bags, to prevent potential tampering...
Read moreI hate to leave a negative review but this was my 1st time ordering here. I ordered 8 piece shrimp and fries. Food was well seasoned but fried in old grease for way too long. The shrimps only needed to fry about 2 min tops but these were fried almost 5 on high. They are chewy and tough so they kelp getting stuck in my teeth. I couldn't keep eating them. They did remake the order tonight and they fried them the same way, tough and chewy. At this point no need to complain for a remake. Many have no idea how long seafood should cook on high. My daughter told me to get the wings which is they speciality but I didn't listen. I will come bk to try the wings and see if it's just shrimps aren't...
Read moreOrdered Food from grubhub, but set it for pick up. My order was supposed to be done by 2:55 am even with pick up. I arrive to the place, the first person I talked to, said my food would be ready in 8mins & I turned around waited 2 hours for my food. Nobody at the front had any information. You called the restaurant and got no answer plus you can hear screaming and laughter coming from the back. One girl said she doesn't know how any of this works because she only works for one restaurant and it's apparently 30 in the back. Once I finally got my order it was WRONG and I couldn't talk to no one because it was CLOSED! IM COMPLETELY...
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