Burger King — Restaurant in Auburn

This was one of the worst experiences I've had at Burger King At the outlet collection in Auburn Washington. I've been there a few times in the past and I've never had a problem,but today I went and ordered my food got home open my bag and everything I ordered felt like it was 5 days old.i live 6mins away from this location 1st the jalapeno Macaroni bites were Stale cold and there Was no macaroni inside of the bite and they were rubbery.. Then the cherry on top was my whopper Before I even opened the rapper it felt like a brick the bread was hard but I still opened it to make sure I wasn't imagining it. I steal decided to try to take a bite and when I did the only thing that came apart was the meat tomatoes and vegetables the bread didn't even rip or break it was steel whole you can see my teeth marks slid across the Bun. I decided to take it back to the store just to get a refund when I got there they referred me to the management and management instantly was rude refuse to give me a refund said she didn't know how to give refunds gave me the option of coming back in the morning to deal with someone else who can give me a refund and kept asking me why are you mad bro. I was completely calm never spoke out of line never cut her off and I kept asking her did they send you up here to intentionally antagonize me all I wanted was my $7.36 sent back but instead I got a difficult manager a bag of rocks and a empty stomach because I left due to the rudeness. I don't know who at the corporate office or whatever location decided to make this woman a manager but she was disrespectful she was unhelpful she was not wearing any facial mask covering offered to make me another sandwich but the unsanitary look of this woman made me feel like she would have done something to my food I am very Disappointed she is a new manager there and in the past when I've been there I've never had a issue until now when she shows up. Burger King really needs to look at their staff their management and make better decisions this was the worst experience I've had I will never be back there and I implore anyone else to not go there do not spend your money on these...

I have been sitting in this drive-thru today for 10 minutes just for someone to come on the computer headphone thing and say well I'll be with you in a minute screaming so loud you can barely understand her is there no consequences when they act like that or for being in a Drive-Thru for so long don't you guys got drive through times you have to follow are you guys that desperate for employees that you let them treat your customers like crap without us you guys wouldn't have a paycheck so maybe you should think about that before you yell at somebody throw a headset because they've been sitting there for 10 minutes and just want to know if anybody was there all I said was hello is this thing working and I got yelled at after sitting there for 10 minutes it's ridiculous I watch three people drive off y'all lost customers tonight not that you care because if you cared your customers wouldn't get treated the way they were by your employees and this isn't the first time it's happened to me so that's why I'm leaving a review this has got to be the most rudest discussingest Burger King I've ever experienced my entire life I'll be addressing this with a better Business bureau you...

This is by far, one of the worst Burger King restaurants I have ever been to. Over all, Burger King has always been one of my favorite fast food restaurants, but not this one.

The quality of the food is seriously lacking. Several times I have gone there and the food was barely luke warm, and judging from how it felt in my mouth, stale. Even during busy times it seems like I get stuck with the stuff left in the heat lamp from 2 or 3 hours ago.

Not only that, but the majority of the people working there seriously lack customer service skills. On several occasions, the employees (including management) have been what I would say is rude. I am not a hard customer to please. Just speak to me respectfully (as I do them) and we are good. These people don't seem to have a clue how rude they sound when dealing with customers.

Steer clear of this place, there is another Burger King just a few miles up in Federal Way or another closer to...