Emerald City Smoothie — Restaurant in Auburn

I love Emerald City Smoothie and have been to multiple locations throughout WA, and never have I had anything bad to say about any of the locations, until I came to this one. I was here about 2 weeks ago and got a smoothie in the evening before heading back home. When I walked in, 2 girls were working, I was the only person who was in there, and no one greeted me. Then I stood there for about 5 minutes before one of the girls said “do you know what you want?” Which was extremely off-putting. After I ordered I stood there, the two girls continued to talk and it took longer than usual to have the smoothie made. There was also no music on in the store, so it was pure silence other than the girls talking to one another. I grabbed my smoothie and left, and to top it all off, it tasted NOTHING like it usually does. It tasted bland, chalky, and had 0 flavor compared to every other one I have had in the past, and I almost buy these smoothies weekly.

Today, I went back, now 2 weeks later, to give them another shot. Upon parking, there is a sign on the door saying they are closed for today and won’t reopen until tomorrow evening.

I am absolutely never coming back here and wouldn’t recommend anyone else to come here either. It’s a huge disappointment to...

Ok Auburn Emerald, we’re unfortunately done with this location. We get ECS about once a week from various locations and if you have the ability, choose Kent or Fife locations over this one without a doubt. Service and drinks are MUCH better at the other locations, this one is staffed with bad attitudes and somehow the same drinks turn out sour and do not taste fresh.

Today we ordered a drink we’ve gotten elsewhere multiple times and it did NOT taste right, almost foul like the fruit was bad. The 2 girls were not great on smiles and service from the start but of course when we decided to walk back in to switch out a drink because of the not-right taste, she snaps that it’s a sour drink and supposed to taste that way. She says she can’t make a new drink instead and can just add another thing to maybe make it taste better…. I’m not sure of any other establishment that wouldn’t try to please a customer with a different product or option. The two girls walked away and whispered to each other as they added something else in and then handed it back. We’ve never had an issue quite as bad as today but we’re done...

I would give a 0 but that’s not an option. I came in here yesterday to grab something and when I walked in one of the employees was rubbing her eyes and said “do you know what you want?”. I ordered the builder with chocolate base, you usually have the choice between chocolate or vanilla. The builder comes with peanut butter and extra protein. I always add strawberries and blueberries.

I wasn’t even waiting a couple minutes before the woman said my smoothie was ready. I was thinking in my head “wow that was fast”, I thanked her and went on my way.

I must say that was the worst smoothie I’ve had. All I tasted was chalky protein powder and chunks of blueberries and strawberries. No peanut butter no chocolate just a weird watery base. Definitely not coming back to this one and I will stick to my usual location in...