Sarku Japan — Restaurant in Augusta

After my last joyful experience with the food from Sarku Japan, I figured I try it here. I was not disappointed. The food here tasted great, as well, and additionally had a larger menu with the Bento boxes, than what I remembered from the other location in Vegas, Nellis AFB. The Chicken bento with fried noodles I had tasted great. I loved the organization of the dish, it was very filling, and their teriyaki sauce never fails to satisfy my tastebuds. The sushi and salad was also good, but the dumplings were so-so. It kinda tasted bland. The other downside is the long line up as it is in the mall cafeteria, but it usually doesn't last long. We visited here at around 6PM on the weekend, and the wait time was only 10 to 15 minutes. The employees there were all busy, but still remained courteous, attentive and are very receptive to the customers - the man who served the food always asked if the customer wanted more sauce (heck yes!) before giving out the meal. They also have chopsticks to if you ask for it. Overall, it was a good experience from buying to receiving the meal. Their price for the meals is very affordable. I recommend this Sarku Japan branch to anyone who wants to taste some of the best Teriyaki chicken, or at least any meals with their...

Food is alright. I’m disappointed and annoyed though. I placed an order through the app and the app doesn’t have a way for you to ask for more dipping sauces or let them know if you have an allergy. I ordered a bento box which come with California sushi rolls but I can’t eat crab. I tried calling 5 times before my order was ready to see if I could get their chicken teriyaki sushi instead. When I got there, I told her I couldn’t eat crab and asked if I could get the other sushi instead. She told me they can’t switch anything out of the bento box. I think that’s a bit ridiculous especially when it comes to peoples’ allergies. So now I’m paying for a meal that is fully prepared and wasn’t compensated for...

We waited in line for over 20 minutes to get to the cashier to place our order. The wait did not bother us what made this an unpleasant visit was the fact that their menu showed everything was available to order. The only thing that my youngest son wanted was the Chicken Bento Box. The cashier said the box was not available today. Then my son said that he wanted the Tempura California Roll which the cashier let us know that we could not purchase the roll. I then asked what I could purchase from the menu since the selections that we chose were not available. She said anything that was on the menu. Which I replied was a false statement since we were denied two...