Sbarro — Restaurant in Augusta

I wanted order a slice pizza and was told I could choose cheese or pepperoni. Both looked like they had been sitting there a while. I chose pepperoni and the staff placed the slice in the oven . I also ordered a side or marinara sauce , when to pizza came out about 2 mins later barely heated the employee says "here you go". At this point I am frustrated and lightheaded because I am hungry. I then said , I ordered a side of sauce , the employee(overweight AAF) looked me like If you don't leave me alone . She then moved at a slow pace talking to a male co worker , she filled the small cup half full of sauce and placed it on the counter. The employees would benefit from customer service training and over...

Worst experience. Found hair on my pizza. When I bought it to the Store Managers attention, his response was “I’m not taking ownership of that. What do you want me to do about it?” Whoa. He took my receipt told ME to throw away the old pizza. When he made a new pizza, he looked up and stated, “ don’t come back” Daniel Wright is horrible. This is the second time hair was found in my food from this location. I gave the benefit of the doubt and tried them again. But to be threaded and talked down too is a no go. They don’t even have a working telephone number. All the other members of the staff were ok. If you don’t like your job, LEAVE. It’s not fair to treat paying...

The gentleman puts my pizza in a small little rotator oven to warm up I asked why don’t they use the big oven like they always did when I visit since that’s what makes the pizza like NY pizza he said it taste better. It did not in fact taste better it taste like I put my pizza in the microwave. If I wanted a microwave oven pizza I would have stayed home and did that. So I paid $13 bucks for pizza that tasted like some card board box. No crispy crust but a lack luster pizza instead. I will not be dining with Sbarro ever again. You guys used to be good. Now you guys just suck. What’s the point of having a 400 something degree oven if we’re not making the...