While visiting our daughter at UT, we stopped at this bookstore and wanted to grab coffee here. I ordered a large latte which was listed for $6 while my wifey ordered drip coffee which was listed for $2.75. The lady quickly entered the order and turned the payment machine towards me to swipe my card while she went ahead to make coffee. The payment terminal was asking me to pay $14.75 and I was confused how it went this expensive. Instead of quickly swiping my card, I asked her and then without any apology she told me she charged twice for Latte and she quickly corrected it as if it was "business as usual". It did not look like she felt sorry for the mistake and it looked like it was an intentional thing and done so often . In the days of swiping cards, we often tend to not see the amount we are paying and lately these point of sales machines do not print receipts and we are getting into a culture where you just swipe your card without seeing receipt or any breakup of the cost. Not a good state of affair. Drinks are already expensive and earning dollars has been getting more and more difficult so let us be very careful not to overcharge...
Ā Ā Ā Read moreMy daughter and I walked in not thinking much of this place, but were there because we saw online that they serve lavender lattes. The coffee area was not inviting, but after going to different coffee shops the last several days in search of a delicious lavender option and feeling discouraged, we decided to try it anyway. We LOVED it there!!! I wish I remembered the barista's name, because he was very polite, helpful and made THE BEST lavender latte!!!! We browsed, shopped and bought pins, stickers, socks, tshirts, notepads, bags and books and wished we could stay all day, but even though we couldn't, we returned this morning for another latte and the barista remembered our order from yesterday. We'll definitely return next time we're in town. The staff are kind, helpful and made us...
Ā Ā Ā Read moreWhat happened guys? I used to come here when I lived in Austin a few years ago; back then their drinks and food were good. But now, I order a Vietnamese coffee and it's the worst Vietnamese coffee I've ever had. And the food selection is significantly smaller. Half the seating has been taken over by the bookstore, trying to get books ready to ship for online orders. I used to enjoy buying books here, then relaxing with a nice cuppa while I read. Guess the next time I visit Austin I'll just go to an actual coffee shop after I...
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