Unhappy New Year My friends and I purchased the Platinum Package ($2500, not including tip) here for New Year's Eve. What a disappointment. I don't think I've ever experienced a lack of service and professionalism like what my group and I were put through yesterday. To quote their website: "20 VIP tickets included Reserved VIP section. Express Entrance for VIP ticket holders. Hors d'oeuvres & Desserts in Addition VIP area (9pm-12am) 5 bottles of Alcohol of your choice. 3 bottle of Champagne. Party favors on table."
We waited outside for 30 minutes while the bouncers let in GA. It was so unorganized, as if they had no idea we were coming. Not until it began to rain did they allow us to push our way through. Once inside, we waited for an additional 15 minutes until they took us upstairs. Our group of 20 was brought to a super bright room with 3 small square tables. Two of the tables were occupied with people all sitting. We were placed in the middle of the room at 1 unmarked table with 3 chairs. 3 chairs... We actually had to request more seating. There was no food in sight, no one directed us to any hor d'oeuvres, nothing. The table had 6 paper "Happy New Year's" crowns and that was it for party favors. Our first 2 bottles were brought to us with 10 plastic cups, 1 small carafe of OJ, and 1 small carafe of Sprite. We had to find a server to get our other bottles which came with a pitcher of some cranberry stuff, a tall glass of OJ, and a beer glass full of sprite. No joke. We noticed that we were the highest paying table that night while our surrounding tables who paid over $1,000 less had plenty of seating and favors. Walking downstairs, we noticed an amazing reserved corner in the room next to the DJ and dance floor. That should have been our table, no question. Ours wasn't even roped off so everyone in the building was walking through our area. Did I mention there was no countdown to the New Year? We did...
Read moreThis is the best menu in downtown Austin by far with the hardest-working staff that I've met who have held strong here now longer than most other businesses have been able to stay open for.
This is also one of the few venues left on 6th Street that can hold up to 500 people between the VIP room the bar upstairs patio, and sofa areas.
Did I mention they have nice cushion sofas!
Bartenders here know how to serve just about every single kind of rank and even serve me up my favorite non-alcoholic beverage made of different fruit juices!
Also thankfully they have water that's been verified served in the glass container at each corner of the bar
Getting parking here is thankfully easier to most places to downtown you could just park at either of the parking garages nearby and literally walk over.
They do their best to keep the restrooms clean here and keep up with all the people that come in and out of this venue which on some nights goes well into the night.
They also play healthy mix of music. :)
Sound system and they have people who know how the management do know how to operate the sound equipment which is a huge Plus I cannot say enough how hard it is to find a bar with people always on staff who know how to operate the sound equipment!
Every week there's something going on at this place especially as it continues to grow in popularity.
And thankfully just west enough on 6th Street to keep it accessible for folks like me who like to avoid 6th st going east...
Read moreWe had my wife's 50th bday party here and it went off perfectly. We ended up using both inside and outside areas since we had a band play and it could not have been better. The inside bar area looks great and all the bar staff were pros. Seeing a band outside at the Belmont is fantastic. The professional lighting and sound provided by the facility were excellent. I am running out of superlatives...
Shelby was my main contact and we probably had 50 emails back and forth from initially setting up an appointment to tour the venue and then all the emails for the details. I had never hosted anything this big and she was a huge help making sure the party went off without a hitch. I really appreciated all of her efforts getting the details ironed out and asking questions I wouldn't have even thought of.
Ham is the manager and while my contact with him was really just the day before and day of, he was great. He even helped create what turned out to be my favorite cocktail of the night.
While we won't be hosting another big party anytime soon, I would definitely come back to the Belmont. The price was great considering the quality and size of the facilities and the extra touches made for an unforgettable night for my wife...
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