Will never come back due to their customer service. I went once before in the summer and another customer had asked to use the restroom and they nicely let her use it. I came back a second time during their day of the dead festival and I paid to get into the museum to look around, we also shopped at the store and asked if I could use the restroom and they said no, I told them last time I was here they let a customer use it and the girl rudely say well it’s only for employees, I am pregnant by the way and it’s hard finding places on 6th street that let you use the restroom if you’re not a customer. I was a paid customer here at the museum and also pregnant so felt it wasnt very customer service friendly. We ended up walking up and down the street looking for a place because I had to pee really bad and was holding my pee until we found somewhere that let me. We didn’t end up going back into the museum even though we paid and was already in there because of...
Read moreKeep in mind this is a pretty small museum. The exhibitions are very colorful, vibrant and diverse. the reduced star is not because of its size (sometimes it's the smaller special museums that are the best!), but rather - something there I feel wasn't done right in the side of the explanation. Artistic objects there have some sort of a plain paper glued on the wall with just tons of text in small font that fails to convey the idea behind the art installation, or too tedious to read or understand. The explanations in my opinions have to be more friendly, more interactive, and perhaps to make some logical order that makes more sense in the sequence of visiting the museum. Currently it looks like a collection of items (very amazing items though!) but with non-coherent relation or explanation as to what one sees. Some shorter but better info would help appreciate the items and the museum as a...
Read moreWe went for my son's culture project in high school Spanish class. I thought it was going to be a museum. I guess it is, but the display was on day of the dead, dia de muertos. There were lots of example dead person altars, build in remembrance of a lost loved one. Lots of culture for sure. A bit freaky for us, topped off with some parade float stuff form keep austin weird parades. However, we got the story we needed for my son's project and report. Unfortunately, one exhibit showed the establishments true colors. It was an exhibit about innocent and kind people being treated unfairly when they enter the american border illegally. There as a figure of a boy in what looked a nacho libre outfit, representing the plight of all children against white people and walls. Weird and liberal. Did not appreciate the politics. But hey, it was free. Probably...
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