Heart Of India Valley Plaza Food Court — Restaurant in Bakersfield

Was told by the cashier after I paid that the tandoori chicken would take 15 to 20 minutes- I would have ordered something else if I was told that before paying as my companions was already eating his meal from another vendor. Chicken actually took 25 minutes and was burned/charred to a crisp and mostly inedible. I couldn't get the fork in the meat of two out of four pieces as it was so overcooked. I was able to pick about 1 oz of meat out of the other two pieces. They put some type of red sauce on the tandoori pieces and cooked the burned chicken even more in a pan. The only reason I gave the two stars was the Naan bread was good. Very...

I think the food was made better in the beginning. It was great and delicious. The reason I give 1 star is that lately the food has gone down in quality. I ordered the butter chicken and tika masala, when I opened up the package it smelled so foul (not even joking almost like a fart) Another thing is when ordering my food, the woman couldn’t communicate her voice, and I couldn’t really hear her clearly with the commotion of the mall. Only blank stares and I felt like an idiot having to repeat myself saying “I’m sorry what?” or “could you please say...

Food is not consistent Had Chilli paneer few days ago and it was good and had it today and it was runny and no taste at all! No salt at all. One thing i noticed after the order was taken 4 employees was just keep talking to each other and there was no urgency of making food on time! There is potential here but need someone committed to their work. That’s...