Sbarro Valley Plaza — Restaurant in Bakersfield

Where to start honestly...the employees that night we had gone on January 12, 2018 played a major role on how our overall experience was bad. The employees from the start, gave me and my friends dirty looks, like “what do you want” kind of attitude. Not to mention that they couldn’t even hear us very well because both of the employees had their Apple Air Pods on while working. Between me and my brother, we split our orders, I got the drinks and he got the Hawaiian pizza. It shouldn’t have been a problem but it became one when I had asked for the drinks from the guy. Off the bat not even a, “how can I help you today”, he just said, “what do you want”. The girl was the same way when my brother went up to the counter to order the Hawaiian pizza. Very poor customer service from both of them. Going back to the experience of the drinks, which isn’t a hard thing to do, I asked him, “can I have 4 drinks and they will be lemonades as the flavor”. He just looked at me and looked confused like he didn’t understand what was going and asked me what I ordered. I told them I haven’t ordered anything except for the drinks I’m currently asking you for that you are not giving me and he still looked confused. I told him again can I HAVE 4 LEMONADE DRINKS, after sometime he finally got it. Didn’t realize it was such a hassle for him, let alone get the drinks without the purchase of something else off their menu. Anyway, we got our drinks and went to sit down only to find out that one of the lemonades wasn’t lemonade and we didn’t want to find out what it was. Through the plastic you can observe that 3 of the drinks were a bright green while one of them wasn’t and looked brown. When we finally got our pizza, my friend ripped a piece off and lifted the pizza only to have almost half of the pizza toppings fall off, and the sauce ran off like a leaky faucet. After waiting and being hungry we looked at it like what the heck!!! I have never seen anything like that happen to me before and im pretty sure it’s not because “The pizza is hot” like the girl who had made it said. We took it back to her and she stated, “what do you want”. I told her this is unacceptable for a pizza to be this way and she shoved the pizza through the double doors with an attitude and rolling her eyes. As she got the manager which resolved the issue by giving us our money back. Never again will I visit this location, and I do not recommend this place. You’re better off going either left (Panda Express) or right (Five Guys Burgers). As far as those two employees, get jobs where you don’t have to deal with customers because nobody wants to deal with your salty...

Hey folks listen up, Bakersfield lifestyle we’re sitting at the local mall here in Bakersfield and we want to endorse Sbarro pizza five star rating all the way!!!! Do yourself a favor come see Victor he is the general manager and his whole staff are all superstars! This five star review is very personal because they are making something special for us.... As vegetarians we don’t eat meat so they are making us a Stromboli with ONLY CHEESE & a little bit of pizza sauce... yummy on a professional level!!! Come down to the valley plaza mall right now, Business is booming and people are out buying things! GO BAKERSFIELD LIFESTYLE!!!! ❤️ Respect ✊ Unity 🇺🇸 💥 FOLLOW US ON INSTAGRAM!!!! ✌️...

Found in the food court inside valley plaza mall shopping center in Bakersfield. This is the largest mall in the San Joaquin valley. Foods a little pricey for me and my family But it is inside a mall and it's food court, so it's to be expected. The food that has been prepared beforehand seems to sit for extra amount of time above warmers, not making it the most fresh that you can buy. On a scale of 1 to 10 I would rate the food Maybe a 7 or an 8, but it is a nice option From what else is available in...