Pandora Jewelry — Local services in Bakersfield

This review is in regard to a really rude worker named Angie from Pandora in the valley plaza mall in Bakersfield. Absolute horrible customer service and ruined my experience as a customer, I went to buy a ring for my girlfriend on 8/6/25 and was promised by a different worker that I could bring it back a change the size if it didn’t fit, I also bought a warranty plan!! I came back 5 days later, on 8/11/25 to get the size changed and was denied because she claimed there was scuffs and build up on the ring when I asked to see the ring side to side next a brand new ring there was literally no difference. I am extremely upset with the ways she spoke to me and my girlfriend. Completely ruined my experience and really hope you guys can help me as this ring was supposed to be a...

Bought a ring set for $150 from Pandora. It’s a rose gold plated ring, and I’ve only had it 3-4 months. I follow the care routine, don’t shower with it or do dishes with it on. It’s literally turning my finger green. I brought it in to Pandora, and told them what was going on. The manager told me it’s because it was dirty and that it’ll turn your finger green from dirt. She then cleaned it for free in her sonic cleaner. And the next day, after it’s been cleaned, my finger is turning green again. There is no sterling silver stamp in the ring. So that means it’s junk metal under the gold plate. DO NOT BUY THEIR JUNK JEWELRY WHEN YOU CAN GO TO CLAIRES AND PAY LESS FOR JEWELRY THAT...

Ordered a ring online, went in to pick it up and tried it on it was a big too big, asked the store manager which was the one helping me from the beginning if I can switch the ring size and she gave me attitude and proceeded to question me if the ring was for me, obviously it was if it was under my name & I gave her my license when she asked for it. Decided to settle and put the ring on a different finger than i anticipated to have it in. Very bad customer service if there was a 0 star I would chose that one, especially because it was the...