Simi's India Cuisine — Restaurant in Balcones Heights

Picked up my son after working a long nursing shift and headed to Simi's for the lunch buffet. We got here early around 11:15am and apart from my son and I, there was only one other customer in the restaurant. We have been here several times before and they are always extremely nice which is why we keep going back but today, it was a completely different story. I don't know what happened exactly but it has affected me so much as to never return to this establishment again.

A man greeted us as we entered and sat us down. We were served our tea and told we could help ourselves to the buffet. I have to mention this part because it goes along with what I am about to describe. My son and I are on a low carb diet and are not eating rice and limiting our bread intake. So as we are making our way down the buffet area we skip over the rice and begin to serve ourselves chicken and vegetables when a serving spoon from the rice tray falls to the ground as well as a little bit of rice with it. My son and I both turn and look at each other. I felt we were going to be in trouble because we were the only ones in the buffet area and I was right.

As soon as the owner or whoever he was walks into the buffet area he looks at us and gets upset. I explain that the spoon fell by itself because we were on the other side of the buffet when it happened. He looks at me and laughs and says, "it doesn't fall by itself." And I explained to him again that we were not near the rice when the spoon fell. He laughs at me again and I raised my voice because he was really rude about it. I said "What? It did fall by itself, why are you laughing?" He grabs the floor sweeper and begins to clean the floor which was only about a spoonful of rice and he keeps on trying to blame us. I just wanted to walk out at that point.

So we take our plates and go sit down and it was like his entire demeanor changed when other customers walked in. He began to say that it was ok, that it happens all the time, blah, blah, blah. Too late Jack, we saw your true colors and speaking to us like we are children is not acceptable. We are paying customers that work hard for our money and choose our restaurants wisely. I just felt really sick to my stomach after arguing with him and my son kept telling me to just forget about it but if I am paying money to eat here we should be treated with the utmost respect at all times.

He kept trying to come to our table to make conversation but I did not want to even be there yet alone talk with him after his unprofessional reaction. He way overreacted to a simple situation and it's so sad because this was our go to place for lunch...

I would like to start by saying that I love the food here. I would still go to this restaurant if it wasn't for the owner, Amarjit Singh I believe is his name. It started about a year ago when I went to pay for my meal. I saw some pictures on the wall that looked like traditional India saints or something. I asked Amarjit who was in one of the photos and he told me. I replied by saying that I had seen a documentary of that person on TV. I don't know why but this seemed to set him off. He said that he didn't know what i was talking about and that he's not even India and that he is Mexican. At this point i didn't understand why he took such great offense but just brushed it off. I continued to return to the restaurant because i really do love the food. But EVERY TIME i would go in, Amarjit was soooo rude and sassy towards me. My husband and my mother noticed it, so it wasn't just in my head. I would just ignore his behavior and enjoy the food. Today was the last straw, I went in with my husband and baby. Amarjit looked me up and down very rudely and asked how many he would be seating. I said 2 and a high chair. He led us to a table, and at the point i remembered that our daughter doesn't like high chairs anymore. so i asked for a booth. Amarjit became visibly annoyed, and sat us at a booth. I explained that i forgot my daughter doesn't like high chairs anymore and that was why i asked for the move. He was was very sassy and rude and said that is why he to took us to the table in the first place bc we requested a high chair. I apologized (even though he was the one being rude) and told him again why we asked to be switched to a booth. He got in the last word and appeared like he didn't even want our business. I was so upset that he was so rude to me when I have never given him a reason to be so rude. I explained what happened to the waiter and told him that we wouldn't be having lunch at Simi's today or any other day. I started to cry because I am a genuine nice person who didn't deserve to be treated like that. I gave Simi's restaurant our business despite Amarjit's rude attitude EVERY SINGLE time. And today was just too much, he actually wanted to argue with me. I am sad to say that I will never go back to my...

I’ve been to Simi’s before and have had a great experience. The food is amazing, love the eggplant and saag paneer. However this past Monday my friends and I had lunch to celebrate my friends engagement and one of the waiters was incredibly rude. First my friend and I get there before our other friend does, I ask if we should wait or get a table, the waiter suggests a table since it was lunchtime and the rush was approaching. So we want a table but the waiter persuades is into a booth which we didn’t want so we get up and sit at a table. While waiting for our friend the waiter refills my water but not my friends and when she asks for a refill he says “well you didn’t drink that much”. This guy was passive aggressive AF!! So our friend arrives, we’re eating, later my friend asks a younger waiter for the manager, the older waiter was still shooting death stares at us while ringing people up. The younger waiter said the manager would not be in until later in the afternoon. Minutes later the older waiter approached my friend and asked what she had asked the other waiter. To which she replied that it was none of his business. He then said that the restaurant does not give reviews or take reviews or something like that, and we all thought of course it does you can review anything or establishment these days. So as we’re paying my friend shows him reviews about the restaurant and that she will be reviewing the service she experienced. The waiter replied w/ he didn’t care he didn’t own the place and when my friend said she would not be returning he said “good”. All the while, when other customers were coming in he greeted them w/ such enthusiasm and niceties it was sickening. So go for the food preferably when the older waiter isn’t working. I’ll take my business elsewhere like Tandoori Palace when they encourage their patrons to write reviews and the service is exquisite as well as the food. Also when we left we noticed a Yelp sticker on the...