Ben & Jerry’s — Restaurant in Barnstable

So angry with this store. Only pay cash here, don’t risk using your bank cards. I paid for some ice cream by tapping card in usual way. Some smug untrained member of staff said it was declined. They tried three more times before I had to pay in cash. Next day I get a message from my bank saying all my cards had been locked due to fraudulent activity which turned out to be Ben and jerrys putting the same transaction through 4 times. To add insult to injury I now have to raise a dispute to get my money back. So said ice cream, which was naff anyway, has so far cost me 100 dollars and hours on the phone trying to sort it out. ...

DO NOT PLACE ONLINE ORDER. Placed an order through their square website (directly linked from their google page). When my husband arrived, we were told they don't have any online orders. He showed them the email showing its clearly through their website and for this location to which the workers claimed they arent set up for online orders. Clearly they are, otherwise I wouldn't be able to place the order. Regardless, we were told wed have to repay and contact square for a refund. In the end, they made our ice cream (which wasnt previously offered) but this is a big...

I have to give a huge shout out to the Hyannis location. I requested a caked and asked if it was possible to draw a 4 wheeler or excavator on the cake that would be awesome, if they couldn’t make that happen no big deal. When i saw the cake I couldn’t have been more happy, they went out of their way to actually get a toy excavator and put it on top of the cake! My 3 year old son couldn’t have been anymore happy. Also, the cake was delicious as always. Thank you...