I have ordered delivery from this restaurant twice. I happened to check my bank statement after the second time I ordered and noticed that I had been overcharged by over $8. I then decided to check my first order and noticed that I had been overcharged on that order by over $4. I called the restaurant and was told that this was a "holding" fee until the transactions were no longer pending. This couldn't have been true, because my first order (placed 2 weeks prior) was no longer pending. I waited a couple more days to see if the "holding" fee had been removed. Of course, it had not. I called them once again. This time I was told that the on-line company adds a "service" charge. The amount that of the charge still did not add up to what I was charged on both occasions. The "manager" called me back shortly after I hung up with a THIRD story. This time it was because I had customized my order which caused there to be extra charges. The website offered the ability to customize but did not add further costs to my total. Needless to say, I will NOT be ordering from this crooked establishment anymore; and, if anyone is brave enough to try them, make certain to check...
Read moreI ordered delivery via Bite Squad for dinner. I got two sushi rolls (Hurricane Roll, Angel Roll) and General Tso's chicken with fried rice.
While everything was made correctly, and hot and fresh, I'm a little disappointed with the flavor. In that it was lacking.
The General Tso's chicken was nice bite-size pieces, with a decent breading-to-meat ratio, but the sauce itself was lacking flavor. Almost like it was watered down. The fried rice I paid $1 extra for was very bland as well.
The sushi was okay. I expected a little more out of the rolls considering the prices. One of the rolls is tempura-fried, but they didn't fry the roll long enough, so it was very gooey and tasted a little raw. The fillings were tasty, but it would've been better if they just let it fry for like...a minute longer.
The other roll was okay. Nothing special. Both rolls had cream cheese in them, and it was all I could taste. I love cream cheese in sushi, just not so much that it's all you taste.
I was starving by the time I got my food, so I didn't stop to take pictures, but overall, their food is pretty meh. Definitely not the worst or best Chinese...
Read moreBeing new to the Bartlett Area, I decided to try a new Asian place last night. I used to delivery food for uber eats and I remembered this place being very popular. I thought I’d give it a shot. We spent (tip included) about $52 and some change… We ordered 2 different kinds of sushi. Both were very good. I ordered general Tso’s with a side of fried rice and an egg roll. The ER was small but tasty. The GT was good. The rice got me though. It lacked flavor. It was missing a heavy amount of sesame oil and soy sauce. It was made with very little egg, onion, peas and carrots. My fiancé ordered the steak hibachi dinner. The rice was the same. The steak? That’s what killed the whole thing. I’m a cook. It’s my job. I know steak. Whatever they gave my fiancé was definitely not steak. The fact that I couldn’t identify what kind of meat that was made me nervous. This experience made me heavily regret not sticking to my usual place. The value and the quality...
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