Ok so normally when I go to this restaurant I order a to go order, as I work nights 7p-530a up the street and not much is open late. I order the same thing, and pick it up around the same time, and it's usually quite tasty! Today however, I had an unpleasant run in with the manager and I did not like how he treated me. I ordered a Chicken Greek Salad at 1034, because the kitchen closes at 11. I told them I would be there between 1130/1145 because they close at 12. All was good. I got a little tied up at work and was a few mins late. I got there at 1153. I was told my food was thrown away 15 mins ago (which would have been 1138, still within the time frame which I said I'd arrive). The manager goes on about how he does like to keep food a half hr after its been prepared because it lessens the quality. (Mind you when I ordered, I STATED that I would be there between 1130/1145 and nothing was ever stated about the 30 minute time frame). I explained to him that I was a regular and that no one has told this to me before him. (I go there 2-3x a month, minimally, sometimes more. I order the same thing. The bartender - you pick up to go orders at the bar- know me. The one there tonight is the one who usually is, and made a "oh S***!" face when he saw he walk in smiling. Probably because he knew I would have no food). I also noticed he made no eye contact to me while he was speaking to me, looking all around, but not at, me and waving his hands (why i dont know). He tells me I wasn't here when I said I would be. I said yes I am late but when I called in they told me that as long as I come before closing that it is fine, as they always do. PLUS even I HAD come during the time frame that I stated, you had already thrown my food away ANYWAY. He says, "I'm sorry. I don't like to throw away food and lose money, but you were late." I asked him if that was what his concern was? The throwing away of the food and losing money moreso that customer satisfaction? He tells me he already apologized and repeated how he didn't like to throw away food and lose money. It came across as though he was making it as though I was inconveniencing HIM for losing money --money he didn't have to lose had he waited. they had over 20 mins until closing when they pitched my food.-- and cared nothing about the fact that a regular customer was dissatisfied (and lunchless now until 530a...PISSED!). Well as much as he doesn't like to lose money, he did exactly that and then some. I will never go there again. Sure, they have plenty of other customers, and my little money wont bankrupt them, but I refuse to spend my money, regularly at that, somewhere that would throw my food away knowing that I come the same time, every time. So if you choose to go there, be sure you are right on time or not only will your food be pitched, but you will be repeatedly told that you were late. Your bad.