McDonald's — Restaurant in Beaverton

This indoor playground is a great spot to bring your kids after school to play with other children. While I'm not a big fan of McDonald's food, my kids absolutely love coming here! They enjoy interacting with the other kids and having a good time.

Overall, the staff here try their best, but there are times when they seem to purposefully ignore customers at the front counter, which can be frustrating. It would be more helpful if they acknowledged you and said they'll be with you shortly instead of completely ignoring you. Even when you wave your hand or ask for assistance, it can take a few minutes for them to respond.

Back in August, the coffee Frappe machine broke down and here we are in November and it's still not fixed. Many parents are understandably frustrated by this. It shouldn't take over three months to repair or replace a Frappe machine. Other nearby McDonald's locations have also experienced delays with their machines, but this seems to be the only one without a solution.

Before leaving the drive-thru, make sure to check your bag for all your items, including sauces and ketchup. If you ask for ketchup, they may only give you one packet, so you'll need to be specific if you want more. At a different McDonald's, I was told that I would have to pay for extra ketchup if I wanted more than four packets. Paying for ketchup when buying food for a family of five seems a bit excessive.

It would be greatly appreciated if the Frappe machine could be fixed and if the workers, including managers, could be friendlier and more courteous. As an outsider, it appears that the majority of the staff here may not be enjoying their work, and there seems to be an air of unhappiness. There was one exceptional employee who was always great to interact with, but unfortunately, he has since moved away.

Despite these issues, we are giving this location four stars because we recognize that working in food service can be a challenging and often thankless job. We hope to see improvements in the future and a happier atmosphere for both customers and...

I use the McDonald's app and use it every time I pick up food. I attempted to use the points for my recent order but the cashier was unable to make the point usage work. That was disappointing and I paid for my order with cash even though the manager on duty confirmed on my phone that the order had indeed been sent and the order code was displayed. I still had to pay with cash but lost the points for the order as well. The manager was unwilling to do anything about the issue and told me there was nothing that could be done. I ended up losing 15,000 points from my total. This location has now permanently lost,my business and I order from this location multiple times per week

2-17-25 Today the service and food quality was the worst I have experienced in the 10+ years I have been ordering at this location. One drive-thru lane was blocked with cones due to a shortage of staff. The wait in the drive-thru lane to reach the only open window was 17 minutes after my order was placed and there were only 4 cars ahead of me. I only live 2 blocks from this location but when I arrived home the food was so cold I had to re-warm it in the microwave.

If this location needs a new manager that can attract, keep and properly motivate the staff to want to provide excellent customer service I would be happy to take...

I'm going to date myself a bit here but does anyone recall the McDonald's Breakfast Gang? Birdie and those singing hotcakes? If so, might you share with me whatever became of that group of rascals? One minute they're sitting on a picket fence that could have been in any town in this fair country, although probably not Detroit, with the sun beaming gleefully down upon them, chests heaving with McPride. And then, suddenly, not a peep!!

There have been no stories in the newspaper, no hard-hitting interviews where people yell and talk over each other, no investigations that I'm personally aware of and I can assure you, the length of microfiche that I've examined would likely stretch from here to Jupiter. Are we just going to pretend they never existed?

They give us some of the best breakfast songs about hashbrowns and friendship and we repay them with the silent indifference of a listless and immoral tumbleweed jotting hither and yon, only caring about our own tumbleweed agendas?! THIS IS MADNESS! I'd almost prefer to somehow convince myself that they were instead a construct of my psyche, my own undiagnosed mental divergence. ok, brb, I need to go feed my shadow puppets or they...