First, I want to state this review is for the management, not the pizza. I think Papa Murphy's has the best pizza available in the area. I asked for them to substitute the seasonal Taco Sauce (salsa and bean) for the regular sauce on my pizza. The young lady I was speaking to stated she didn't know how to do that. She went and asked the MANAGER and was told they couldn't do that. Now, I know different. I have been ordering my pizza that way for years whenever the salsa and bean sauce is available. I explained that, yes, it was possible. When I continued to have issues, I asked to speak to the manager. Usually, in a service situation the manager tries to please the customer and make things right. That didn't happen. I was told that all the previous employees were wrong and were breaking the rules because corporate did not allow them to make that substitution. So...I called the corporate headquarters and guess what??? I was told that there wasn't any problem at all making that substitution. In fact, they told me it was an option for online ordering for you to customize the sauce. Corporate was very apologetic, but that doesn't change the fact that I was treated poorly. I have been a loyal customer to the Belton store since they opened. I love their pizza, but that day I was very frustrated with management. Normally they are so very nice. I hope it was...
Read moreTerrible and full of chemicals
Use to eat here once a week and within a month to a month and half I was very ill. The sickness only came on after eating Papa Murphy's pizza. I did some research and found out it has tons of chemicals in it and one of the main ones is TBHQ and it is a synthetic chemical used a an antioxidant /freshener. it can cause sever diarrhea, and stomach cramps. I have always eaten healthier foods and food from scratch. I though Papa Murphy's was decent, but turns out it's just an over priced - thawed frozen pizza.
TBHQ: is a white crystalline substance with a faint odor. It is used as an antioxidant in fats and oils. HUMAN EXPOSURE AND TOXICITY: There have been reports of vision disturbances in individuals exposed to this chemical, diarrhea, and upset stomach. TBHQ produced single strand DNA breaks in human cells. TBHQ has been known to cause liver enlargement, acute neurotoxic effects, including convulsions and...
Read moreWe drove 23 miles to come get pizza from your store because you're the only one close to us. But let me tell you I'd drive 60 for your great pizzas and courteous professional staff. We love Papa Murphys but had not had it in years so when we discovered your location yesterday after moving to Texas a year ago we couldn't wait to order today and sooo happy we did our pizzas were pure perfection ❤! And the cinnamon dessert ring was just the dessert to end a great food experience! We will be back, plan to make this a 2 to 3 time a month meal plan. Well done to the manager and staff for such a clean store, great staff and scrumptious pizza. Would give you 10 stars if possible because you deserve them not many places out there now days take pride in their jobs or products not to mention have such well trained and courteous staff. Keep up...
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