Date of service April 6th about 7-8pm this was the worst, rudest, McDonald's experience I have ever had. First off my boyfriend and I stopped in before traveling out of town had some food (food wasn't terrible but not great by any means). The staff is rude and obnoxious. Ariel (male employee) has been rude every single time he has taken an order from us, almost As if he doesn't acknowledge our existence. I wouldn't keep someone like that around it's bad for business. After our meal we got in the car and I remembered I had some travel planning left to do so being a customer I didnt think it be a problem to sit-in our vehicle and use the Wi-Fi and tie up some loose ends before hitting the road. Went inside to use the restroom and make a phone call while on the phone a police officer walks in asking me if I belonged to the man and vehicle out front I said yes and asked what the matter was, the officer said that apparently the male supervisor on duty (the super flamboyant one and trust me I don't judge anyone just would like his higher up to know who I'm talking about since I didn't catch his name and will never be back to find out.) asked my boyfriend and I to leave and that we refused. Okay so 1 he never asked us to leave, 2 we were paying customers not causing any trouble at all, 3 if he would have asked we would've been a little upset or taken a back but would've left, and 4 his ride/bf was sitting in the car next to us longer than we were there I'm sure (there when we pulled up and still there when we left) he was using the Wi-Fi watching YouTube or Netflix waiting for his buddy to have breaks or whatever. Anyways I told the officer that he never asked either of us to leave but that we definitely would now. The officer and I went up and talked to the supervisor who bold face lied to the cop and I when we both asked if we were asked to leave ND when that happened (because it never did) anyways. This experience was very embarrassing to say the least and I will never ever be back. So note to the boss I would reconsider some of your employees otherwise you will lose more frequent...
Read moreFirst off before I start this review I want people to know I had originally gave this location five stars that was about a year ago when I first moved to bend Oregon now I have to retract the five-star review and give negative five stars in hopes that McDonald's corporate or a regional manager or a manager from the store would please contact me this store needs serious help and I'm borderline going to call health department because of how filthy the restaurant is The service is absolutely horrible I can never get the order that I asked for and they have to make it four and five times McDonald's has never been like this ever and it is a shame to know that regional and district managers allow this type of thing to happen because it's obvious they do there is no leadership and I have 100% boycotted McDonald's I will not give them my money on principal so again please corporate please get a hold of me so that we can resolve this issue. At this time I recommend staying away from this restaurant and location if you have a special order I promise you will not get it if you do contact me and I will give you $100 bill. But you must film it and show me that they got it right...
Read moreThe boy behind the counter was rude, said i had to pay for a drink even tho I had JUST been thru the drive thru...i don't mind paying if I hadn't been there before... but I had and rest assured "little boy" Brandon... just cuz u hadn't seen me there before, DOESN'T mean i haven't been there...u suck as a mgr and u have just lost more business, bcuz of ur rudeness... over a stupid dollar.... so this is a continuance from yesterday regarding the McDonald's on 3rd and Reed market... Brandon, what ever you are a mgr or peon idk, but I just went to the store on 3rd by King Buffet...the mgr happened to be there and I told him how rude u were to me yesterday, and he just happened to tell me to come in ANYTIME for a Free refill... so hes not gna be a DICK like u and charge me AGAIN....hes happy to have my business...im going to find out who ur boss is and get ur ass FIRED...im not a vengeful person, but u pushed me, and I will not put up with it nor...
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