Starbucks — Restaurant in Bend

Starbucks is bad generally but jesus H. christ every single barista treats me like we are finally reuniting after many long and lonely years apart, and I am not a regular or even an especially good customer (I'm sorry for ordering a frappuccino at 4 pm but I had just gotten the second vax and wanted to feel something). On top all the extra BS that's been hurled at service industry workers this last year, the drive-through line is always multiple cars deep, but these people are just unflappable oases of calm and friendliness. There's not a lot you could do save pouring hot coffee directly into my open hands that would make me not want to give anyone five stars, so there's no reason for them to be extra nice, they just are!!! In case this is some kind of franchise sitch, this goes for each Starbucks in Bend that I've been to, but this is just the one I visit most frequently because it's on...

This one is the one I go to the most often. It’s across from Safeway and the old folks home. Usually they do a pretty good job, but ever since the pandemic they mess up drinks about 60% of the time. I don’t mean they make drinks wrong like you asked for cream and they didn’t give you cream, I mean they are making the drinks straight up wrong. The americano tastes like water, the iced coffee is mostly cream and sweetener. They don’t have ratios down at all. Which is a training issue, and I’m sure the turnover rate is high. These chain stores don’t want to hire a full time person for training, and don’t want to pay employees a better wage, so they are constantly cycling through new people who don’t know how to make drinks as aren’t given enough training. So basically you’re playing a game of chance every time...

Corey and Kalley were working at the Starbucks. When orders for coffee drinks came in, they were chatting in the back for quite some time. When they emerged, I asked if they had taken a break as the orders were piling up. I was given such a "tone" and the gal was standing with her hands on her hips repeating my name over and over and smiling with "attitude". This is my favorite local Starbucks. Zane is an excellent team member there and so friendly. The girls, on the other hand, in my opinion, should be replaced with a Starbucks team member that reflects the proper friendly position that Starbucks holds with it's...