Subway — Restaurant in Berkshire Township

We just had the worst service at this location. We normally always have great customer service at subway. There were three girls working. It was obvious when we walked in the door that none of them wanted to be here. Two stayed in the back while one started our orders. My wrap only had minimum amount of meat and barely any cheese. It was then drug across the counter with half of it getting stuck between the salt and pepper containers. When I asked for cucumbers I was told they were out and hadn’t had time to cut anymore. Even though all three were out now. One starting the wraps, one finishing and one ringing up the orders. When I asked for guacamole the girl informed me it would be extra. I said that was ok and she rolled her eyes and sighed. Everyone had bad days but this was ridiculous. I will be calling corporate as well as the...

I hadn’t been to a newly remodeled Subway until Tuesday. It looked okay when we came in. There were two girls working while we were there that were tremendously rude. One of the girls asked me if we wanted a sandwich as she was writing something down, as soon as I said yes, she let go of the pen in a obviously annoyed manner. To top it off, as we were eating in the dining area, the girls were in the back while two customers were waiting for awhile. I then realized they purposely didn’t want to serve them and stayed in the back. I personally love subway better than most food chains, but this experience made me think that this subway should definitely look into getting better employees that actually want to work and...

I work in the center and frequent this location somewhat often. The associates don't follow handwashing guidelines. They put on gloves after washing the tables with a rag and bucket and after using their phones. The gloves are then covered in gross phone germs to make my sandwich. Today I coached them to it and the guy seemed offended and didn't even say thanks, have a good day, ect. It's gross and if management doesn't address it, someone has too! I think the issue is the lack of management presence in the store. Last month, one of the guys was vaping in the backroom as well...just poorly managed. The girl working is cool but she doesn't wash properly either. WASH YOUR HANDS BEFORE PUTTING ON GLOVES and stop serving...