Milo's Hamburgers — Restaurant in Birmingham

stop by here simply because of the name. Tried the tenders, peach pie, apple pie and of course the tea. Service was great except for the young lady in drive thur wasn't listening. We ordered 3 tender combos all with a sweet tea and an extra tea and 2 peach pies, and 1 apple pie. she had it right at first but then assumed we didn't want the extra tea and took it off. we had to pull up front because the food wasn't ready. I asked about the extra tea and she came back and said they lady didn't charge us for it. Ok I get it but she assumed that, it was there we ordered it and she made it apart of a combo, not my fault so why didn't she just give me one complimentary (idk, but wasn't about to make a big deal of it). Other the that food was hot and correct. Tenders can be cooked a little longer, fries were prefect, peach pie was ok (crust was bland), and apple pie was good. over all I would return (maybe to a different location because this one was a little tricky to get into), but I wont make it my business to drive out the way to get it. we were traveling to Mississippi and stop by because it was only 20 min from buc-ee, but...

FIRE THE WHOLE NIGHT SHIFT! Like literally the whole staff present on today 8/14/2024 needs to be fired. The customer service was remedial In nicest terms. As soon as I pulled up to look at the menu the girl was rushing me asking me can she take my order 3x before I could ask my family what they wanted and she didn’t even ask what we wanted to drink until we got to the window. After we received our order she just slammed the drive thru window. (The girl with the grinch edges and long outdated red orange cornrow braids.) When my husband tasted his tea he said it tasted old and like old cologne, I tasted mine and it was the ABSOLUTE WORST MILOS TEA EVER. The burger was unseasoned, the fries were half done and it was a horrendous experience. This was the WORST Milo’s I’ve ever been to in my entire existence and I would starve before I ever ate there again. This was my first and last time eating here,...

UPDATE - 2 years after my original review, and today Mgr Justin B made sure our visit was outstanding on 9/20/2025! Before today, a couple of times in the last few months when I came in on Saturdays the fries were not as fresh as what I was used to, but today they were hot , fresh, and delicious! In the last few months my tea wasn't what I expected, but today it was perfect! Thx to Mgr Justin & his staff, you've regained my business!

Old review below I thoroughly enjoyed my visit on this Saturday afternoon of Grand Opening Week! The food was perfect: my chicken fingers & fries were hot & fresh, and my sweet tea was just right! Mgr Takira, who took my order was kind & patient as I decided what I wanted, and made me feel so welcome. The new location was spotless, clean and new. They also have a drive-thru, although I sat outside on the patio. I loved it & will...