Really good coffee, really BAD service! I visited Red Cat this morning at 7:40 am and it was moderately busy with about 10-12 customers. I ordered and paid at 7:44 am (two iced coffees and a breakfast burrito). I received my iced coffees at 7:57am and waited patiently for my burrito. With no check ins from the staff, I continued to wait but became anxious that maybe my burrito was forgotten about. I checked my payment to ensure I paid for a burrito and I did. Around 8:15, I asked a server about my order because I saw others that entered after me receive full orders. The server went to check and returned saying the cook was starting on my order next. That is outrageous to me that a food order was being started on 30 minutes after being ordered. I finally received my order at 8:30am, with no remorse or apology from the staff about the wait. I have visited this location several times and I’ve never experienced anything like this. The nonchalance from the staff was the most disappointing part of the...
Read moreRed Cat has always been one of my favorite places to go. And with this new location, it's hard for me to not be there. It has such a fun vibe, all while being unique to their first location.
Their coffees and smoothies will definitely have you addicted, and their menu is so tasty and different. They serve breakfast all day and crepes on the weekend.
But the best part of Red Cat, still, is how amazing the people are. They are not pretentious or rude and actually love seeing you come in. Its rare to see people working in an environment like this and still be joyful. You won't leave here...
Read moreChai was extremely bitter and has chunks of cinnamon floating in it. The staff refused to refund it. They tried to remake it and it was still really bitter. Asked for honey and I’m not sure what she gave me but it didn’t help nor tasted like honey. Not happy. I’m disappointed that the staff wasn’t more understanding, nor accommodating. I don’t want to pay for something that doesn’t taste right and I shouldn’t have had to. I won’t be eating at this establishment anymore, unfortunately. They also couldn’t tell me the ingredients in any of their pastries/bread. Super bummed. My son...
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