Waffle House — Restaurant in Birmingham

4:20 pm 4/17/2014 Prior before today, a African American male cook whom cooked my food last time I ordered during the shift he worked here did so with no gloves. When I gave my complaint he got upset, and started complaining, put gloves on but took them off again when he grabbed my waffles with his bare hands and threw them on a plate expecting me to eat them as he stormed in the back mumbling profanities. This was months ago...

Today's date when I came in around 4:20-4:27 pm the same cook who I didn't even recognize until suddenly brought it up stood there trying to engage me into having an argument claiming on whether I walked out last time instead of eating the food, and he basically stood there throwing an emotional childish fit about not putting sanitation gloves on while handling people's food but he'll do it any way. The dysfunctional behavior of his continued by causing ruckus throwing several of the dishes and slamming things because he felt offended that he had to put gloves on as requested pursuing to food sanitation policy.

The cook then proceeded to angrily tell me if I don't want to eat here that I should leave and eat somewhere else, then went across the room to slander me by telling other customers I walked out on a meal, and how offended he was when I asked him if he was going to put on the gloves. Then in the middle of writing this EXACT report that I'm currently filling out right now, he interrupts by walking over in front of me and waves his hand DEAD in front of my face at 4:26 pm - 4:27 pm asking me if I wanted the waffles to go or for here.

As I finished writing my complaint at 4:50-4:57 pm, I went to the bathroom to wash my hands before I exited choosing to return a later time with a different shift, as I stepped out the restroom to pick my study bag up and leave the only waitress there, some older, skinny African American lady with a short near bald blonde dyed hair cut, who seemed bugged out of her mind just stood frowning angrily at me. I friendly told her "Hello. You alright...?" She began yelling at the top of her lounges "I ain't bout to talk like him!!!!" And I responded to her my only issue was cross contamination concerns and I don't know or even have a problem with you, she then proceeded to tell the cook to call the authorities because some "crazy man is getting hostile in here". So I admonished her before I left that the complaint will be sent reporting my horrible experience at this particular Alabama Waffle House.

This cooks behavior is extremely rude, dysfunctional, unprofessional for Waffle House business before numerous customers sitting down witnessing this and it's completely unacceptable to the perception of a revisiting patron who usually gets food here several days a week.

I don't want my food cross-contaminated by germs, bacteria, fecal or genital substance when if he used/uses the restroom, etc. This is well respectfully understood at every other Waffle House I been to in Georgia, Tennessee and other parts of Alabama as well as other food establishments...

Our family entered the breakfast diner, with spirits as bright as the morning sun. With us, a young child whose laughter echoed through the diner. The patrons smiled, and the servers took notice, for the child's presence was a balm to the dreary routine of life. The diner was a place of steel and glass, plastic booths, a hot griddle and bubbling pots. It was a haven for hungry travelers, and the food that emerged from the griddle was nothing short of magic. Our family was greeted by a burly, bearded server whose smile was as warm as the griddle. He greeted us at the booth nearest the bar. We sat down and perused the menu, but our hunger was already fierce, and we knew what they wanted.l already. It was only a moment after ordering that our plates magically appeared before us. Eyes widened at the sight of the steaming plates. The aroma was intoxicating, and our tongues tingled with anticipation. The eggs were fluffy as clouds, the bacon as crisp as autumn leaves, and the waffles were light as a fairy's kiss. The child with us was as noisy as a dragon, her laughter as loud as thunder. The patrons turned to look, and the servers frowned, but we were undaunted because we had work to do! We savored every bite of our meal, spirits lifted by the young child's joy. The servers soon learned that the child's laughter was a harbinger of good fortune, and her presence brought them luck as we left a generous tip for the child left quite a mess under the table We finished our meal, bellies full and hearts light. This diner was a godsend. We were weary after being at the hospital through the night. Its location is as superb as the experience inside, brine right under the deck.

5 stars. Would recommend...

Rude customer service. I wasn't greeted upon walking into the business. The first thing I was rudely told was that, "You gotta have a mask on" by a light skinned, tattooed faced female with raggedy looking dry braids in her head; and her tone was very dry as if she hates her job. She kept rolling her eyes like she was having a seizure when I was speaking on my freedom of choice when it comes to wearing a mask or not. Broken English, rude demeanor, and poor customer service doesn't mix at all... The sweaty cook even chimed in when I mentioned that customers have a choice upon whether or not we choose to wear one. He then proceeds to say that Waffle House can refuse service if customers doesn't have on a mask. No other Waffle House location has ever told me this when I enter their establishment without a mask! Well needlessly to say I wasn't a customer I just walked in with my niece who was seeking to buy something to eat. And furthermore they have no signs in their windows stating that masks has to be worn. The sweaty cook was nice nasty, and the light skinned tattooed faced female with the dry braids in her head was rudely huffing and puffing the entire time I was talking. Waffle House needs to urgently hire better people with better people's skills!! I wouldn't dare spend any of my money at...