McDonald's — Restaurant in Bishop

There are many reasons why I did not like my experience in this McDonald's. The crew was unprofessional (you have to hear this), they got our order wrong (typical), and the service was really (really really) slow. We went through the drive-through on our way to Lake Tahoe from LA. 1: When we placed our order, they didn't ask "Is that all?" or "Anything else?". They didn't repeat our order to make sure they got it right, they just didn't say anything and didn't tell us to move to the next window. Then, when we got to the first window, I immediately noticed that the crew lady was not in her uniform but instead in a pink shirt. A PINK T-SHIRT! How unprofessional! How do you forget to wear your uniform to work! They could have sent her home to change instead of having her stay there in front of the customers wearing a RIDICULOUS PINK T-SHIRT! 2: This is a common problem with fast-food restaurants but I'm going to mention it any way. We ordered a Large Chocolate Chip Frappé and instead got a small one, so we have to pull over one and of us had to go inside to get the right size Frappé. It was an inconvenience but nice because we got to keep the small Frappé. 3: Now, let me talk about the insanely slow service they have. This branch is not a fast-food restaurant. We had to wait for twenty minutes for our order plus the time it took for them to give us the right size drink, which takes the "fast" out of "fast-food". With all these reasons together, I really don't recommend this branch of McDonald's. I think there is another branch near this one. Go there instead. Now, between you and me, I wanted to like this McDonald's visit, but I'd give it zero stars if I could! I hope you see this Alex and Christine Schiefer and I hope this somehow gets into your podcast, "Beach Too Sandy,...

My family and I visited this McDonald's location on 6/10/2024 at around 5:12 PM. Unfortunately, our experience left much to be desired.

Upon receiving our order, we noticed that several items were barely warm, which was disappointing but not entirely unexpected for fast food. However, the real issue arose when I discovered that half of one of the beef patties in my Big Mac was missing.

I approached the counter and brought this to the attention of a young Hispanic male with glasses who claimed to be the manager. Instead of addressing the issue professionally, he seemed indifferent and asked me what I wanted him to do about it. When I inquired if he was indeed the manager, his response was less than reassuring.

After some back and forth, he reluctantly agreed to remake the sandwich. However, he then disappeared, leaving me waiting at the counter for over 5 minutes. It wasn't until another employee intervened and took charge of the situation that my order was finally corrected.

The manager's behavior was completely inappropriate and unprofessional. If he truly holds a managerial position, he should possess the necessary skills to handle customer complaints efficiently and respectfully. His lack of concern and apparent disinterest in resolving the issue reflect poorly on the otherwise great staff at this McDonald's.

In conclusion, if you're looking for a seamless dining experience, I would advise considering another McDonald's location. It's a shame that one individual's attitude can tarnish the reputation of an otherwise decent establishment.

P.s. Why have customers order from the kiosk, get a numbered triangle so our order can be delivered to our table and then call our number to have us come up and get the order at...

I recently stopped by the McDonald’s in Bishop, California, hoping for a quick meal before heading out on a long drive. Unfortunately, my experience was anything but pleasant. Right from the start, I noticed the menu prices seemed higher than at other McDonald’s locations I’ve visited. While I expect some price variation in smaller towns, this particular restaurant felt unreasonably expensive for what should be a budget-friendly fast-food chain.

However, the thing that bothered me the most—and what truly set this visit apart—was the additional charges for basic items like sauces and even the bags. I’ve never encountered a McDonald’s that charges extra for a to-go bag, and having to pay extra just for a single dipping sauce really soured my opinion. It felt like I was being nickel-and-dimed for every little thing, which quickly overshadowed any convenience I was hoping to find by choosing a familiar fast-food restaurant.

To add to the frustration, the staff didn’t seem very friendly or accommodating. They appeared rushed and uninterested in addressing my concerns about the extra charges. The order came out quickly enough, but the quality of the food was nothing special—certainly not worth the inflated prices. The burger tasted stale, and the fries, while hot, didn’t meet the usual McDonald’s consistency I’ve come to expect.

Overall, the McDonald’s in Bishop failed to deliver on both cost and quality. If you’re looking for a quick bite in the area, you may want to explore other options that don’t charge you for basic items like sauces and to-go bags. It’s a shame, because McDonald’s is usually reliable for decent food at a fair price, but this location fell far short of...