I came to this location 2 days ago and got elotes for my whole family of 6- the girls that took our order then took great care of us and my family liked it so i brought them today and ordered LARGE cups of elotes for each- The place was packed of people and the owner was there. A new girl took our order and the manager was instructing her how to do our order. Once i get my elote i mixed it and 1/3 of the cup was empty LOL nbd. so i asked who i assumed was the owner if she could fill it up please (i hadn't even taken a bite) la señora muy tacaña se puso sus moños y me dijo que no literally looking at my cup missing hella elote lmfao. ——- my mom who was next to me said “llénele la copa yo se lo pago, cual es el problema?” The lady basically started fighting w me in Spanish saying how you need space to add the ingredients over explaining as if i didn’t understand why she had to leave 1/3rd of the cup empty lololol then she basically said that she couldn't charge to fill it up, i’d have to buy a whole new cup. Mi mama was like si ombre cobre otro- y le da el dinero a la cajera. y la señora todavia me da un vaso de puro elote sin NADA. Like bro…. How are you gonna charge me a whole new cup of elote without the ingredients lmfao que verguenza agena la verdad con todos sus clientes que estaban ahi. y la señora haciendo sus panchos peleando como si nosotras le estuvieramos pidiendo por mas de lo que es…. Muy mal de parte de usted porq ni siquiera le fuimos confrontivas y le compramos una orden grande. Espero le sirva de karma por hacer nuestra experiencia rancia y aprenda a tener mejor servicio al cliente...
Read moreVery impressed with this location after reading very negative reviews posted. I went in 10 minutes before closing time (10:50 pm) and they opened the door for me, greeted me, and were SUPER PATIENT with me, he let me try a sample after being very picky with my order and he made sure it was just the way I wanted it. He asked me not twice but 3 times if the amount of chamoy on my mangonada was good and UNLIKE the oringal or “typical” Michoacán’s he offered not a regular OR spicy tamerine straw which is NEVER offered at your “typical”, “Mexican” Michoacán who always expects you to like spicy. Not only that but the ice cream tasted EXACTLY the same. I don’t know what’s up with this generation, just because the owner is Indian shouldn’t mean a single thing nor make it bad, it’s 2018 people GROW UP! All these other negative reviews are very biased considering this is the only Michoacána with an owner from a different culture, if anything I applaud him for stepping up him game and giving it a shot, I definitely recommend this place and will definitely come back, ignore the other...
Read moreEvery time I've visited, I was greeted with incredible service. I've met several different employees, and unlike some of these other reviews, the people I've met were very kind and treated me great, I wasn't rushed, given any attitude or felt like I wasn't wanted there. I've even asked what their favorite things were so I can try them myself and they enthusiastically told me and asked how it was afterwards. The store itself is very nice, the tables and food stations are always spotless and its always a perfect temperature in the store. The TVs also make for good entertainment when waiting on your food/drinks to be made. The food and desserts are also very good. It is a little pricey, but I think the service and food quality makes it worth it. I plan to visit frequently and highly suggest it to anyone whose seen the...
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